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Why Everyone Should Hate Cellphone Carriers

Posted by Zonk on Wed Oct 31, 2007 05:36 PM
from the penalty-for-wanting-to-talk-to-your-wife dept.
The Byelorrusian Spamtrap writes "Wired Magazine's made its position clear on the state of play in America's cellular industry, delivering a long, satisfying screed on why all of us should stop complaining and do something about it. 'They own politicians - Sure, it's just phones. In a world where worse things happen all the time amid the muck and despair of human existence, having to pay for premium text is hardly worth worrying about, is it? You can (and should) opt out, and not sign on the dotted line to begin with. But today's cell towers might be tomorrow's Pony Express: they're TV stations, internet access, emergency 911 and news networks all rolled into one. WWAN could well end up supplanting copper sooner than anyone expects: do you want these companies in charge of it?'"
+ -
story

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[+] Technology: Verizon Copper Cutoff Traps Customers 269 comments
theodp writes with more mainstream attention to an issue discussed here a month back: "As it hooks up homes and businesses to its FiOS fiber-optic network service, Verizon has been routinely disconnecting the copper infrastructure that it was required to lease to other phone companies, locking customers into higher broadband bills, eliminating power outage safeguards, and hampering rivals. A Verizon spokesman argues customers are being given adequate notice of the copper cutoff, which includes this read-between-the-lines fine print: 'Current Verizon High Speed Internet customers who move to FiOS Internet service will have their Verizon High Speed Internet permanently disabled after their FiOS conversion.'" Customers are supposed to be informed by both the sales person and the installer that their first-mile copper will be cut, and this is not happening.
[+] Technology: Verizon, Copper, Fiber, and the Truth 367 comments
Alexander Graham Cracker writes "Starting last spring, reports began surfacing of Verizon routinely disabling copper as it installed its fiber-based FiOS service. We discussed the issue here a couple of times. In my experience, every time Verizon has installed FiOS at a friend's house, they have insisted they have to cut off the copper and move the POTS to the fiber. By doing so, they block anyone else such as COVAD or Cavalier from renting the copper for competitive access. Sources report that today, at a hearing of the House Subcommittee on Telecommunications and the Internet, Verizon executive VP Thomas Tauke denied ever doing that. (The transcript should be up in a day or so. The AP coverage does not mention this detail.) I wonder if Rep. Markey's staff is interested in hearing from people who experienced Verizon disabling copper, and without notice?"
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  • by User 956 (568564) on Wednesday October 31 2007, @05:39PM (#21189905) Homepage
    In a world where worse things happen all the time amid the muck and despair of human existence, having to pay for premium text is hardly worth worrying about, is it?

    That depends. Are you paris hilton? If yes, then yes.
      • Re:Well of course (Score:5, Interesting)

        by DaedalusHKX (660194) on Wednesday October 31 2007, @07:14PM (#21190855) Journal
        Bah, I've been an advocate of "sharing the love" for a long time.

        Buy a Broadband connection, then put a WIFI router on your main router's DMZ and let the folks know that service might be intermittent, but they can hit that router for (or negotiate a group rate with friends and neighbors, you maintain the power bill and the hardware and keep the big public WIFI router on a DMZ, etc.)

        If every neighbor in the area with broadband provides a WIFI network (I even put up a SQUID cache server in the old days) you can actually provide "municipal" wifi without needing the government to get involved.

        If you get to KNOW your neighbors before letting them have the WIFI WPA access key, then you can truly "secure" your network by knowing, A, who's logged in, and B, whom it is that you're sharing your data with.

        And technically, you can do whatever you damn please with the connection, especially if you run a cache server to keep things clear. Discussing other features (such as data retention policy or lack thereof, etc, will help keep things honest...) I have known of NO endeavors ever done by big corporations (child of government) or the government itself that has EVER been honest, whether here in North America, or anywhere else.

        To believe that gov'co ever does ANYTHING without having ulterior motives, is to be starkly and childishly naive.
        • Re:Well of course (Score:4, Insightful)

          by ConceptJunkie (24823) * on Wednesday October 31 2007, @09:54PM (#21192125) Homepage Journal
          That's a great idea until an FBI agent is standing on your neck when they track down illegal activity to your connection. I'm not trying to be cynical because I really do think your idea is great. However, I have a hard time believing the government will buy (or even understand) all the precautions you are taking when they find out someone is snarfing kiddie porn through your wireless.

  • Yes! (Score:3, Funny)

    by Anonymous Coward on Wednesday October 31 2007, @05:39PM (#21189907)
    [This comment paid for by the American Association of Mobile Telephone Operators]
  • by saleenS281 (859657) on Wednesday October 31 2007, @05:45PM (#21189961) Homepage
    Let me get this straight... polticians are corrupt, so we shouldn't buy cellphones? Am I reading that correctly? Politicians are corrupt... so in response... we punish ourselves by not using a very convenient technology. Are we really that apathetic? Is that what this country has come to?

    HOW ABOUT PUNISH THE POLITCIANS!? I'm so sick of people repeatedly voting in incumbents, then whining about how things never change, and they're just all so corrupt. Vote for an independent, hell, write in yourself, but don't whine that you'd just be *wasting a vote*, and continue to support people who are not serving you! Then tell people they should live the life of a hermit to *stick it to the man*. It is NOT the corporations fault that they attempt to maximize profits. That is the job of a public company. Our government allowing them to do so through shady practices is a problem with the GOVERNMENT!
    • That's just one of their reasons, and you know what? You're both right. The political system is fucked up beyond all reason. But when it comes down to it, the absolute worst companies I've ever had to deal with were cellphone companies. If you like a cellphone company, it's because you've never had to deal with their customer service, and I believe that to be true in 99% of the cases.
    • by Dunbal (464142) on Wednesday October 31 2007, @06:12PM (#21190245)

      HOW ABOUT PUNISH THE POLITCIANS!? I'm so sick of people repeatedly voting in incumbents, then whining about how things never change, and they're just all so corrupt.


            Looks like somebody just made it onto the terrorist watch list...
    • by Guppy06 (410832) on Wednesday October 31 2007, @06:13PM (#21190259) Journal
      "I'm so sick of people repeatedly voting in incumbents, then whining about how things never change, and they're just all so corrupt."

      Incumbents don't lose [slashdot.org]. 93% of House elections (and something like 96% of state legislative elections) were decided shortly after the 2000 census. Voting doesn't matter, with the possible exception of the party primaries (since the parties function as kingmakers).

      "Vote for an independent,"

      Also doesn't work. [wikipedia.org]

      "write in yourself,"

      Even if you did live in a state that allowed write-in candidates and you filed the necessary paperwork (and paid the necessary fees) to be counted as a write-in candidate, we still have a plurality voting system. If every person who normally didn't vote went in next year to vote for themselves, the results would not be different.

      "but don't whine that you'd just be *wasting a vote*"

      "Whine?" It's essentially a mathetmatical certainty. Rhetoric doesn't trump political science demonstrated by centuries of practical examples.

      "Our government allowing them to do so through shady practices is a problem with the GOVERNMENT!"

      Yeah, OK, go start the revolution, then. We'll be right behind you.
      • by vimh42 (981236) on Wednesday October 31 2007, @06:46PM (#21190583)
        The problem with realists is they admit the democracy is dead in America. The problem with idealists is they believe the system works. The problem with America is that...never mind, my TV show is on.
      • Re: (Score:3, Interesting)

        You're going to hate me when I say this.

        I've voted in elections where only 25% of registered voters showed up. That means my vote was worth 4 votes. Assuming you're registered, my voice had 4 times the clout because people like you didn't bother voting. But that's only counting registered, not *eligible* voters who never bothered to even register! In that case, my vote was worth much more than 4.

        When you don't vote, my voice gets heard even more, and I'm more likely to get what I want. You may agree with my
        • Re: (Score:3, Interesting)

          "That means my vote was worth 4 votes."

          No, it doesn't. The winner is chosen by who has a plurality of the ballots cast. The only way your vote would be "worth 4 votes" is if the election turn-out dropped 75%

          "Assuming you're registered, my voice had 4 times the clout because people like you didn't bother voting."

          And your voice will be a part of the (average) 40% of voters who didn't vote for the local incumbent/local majority party/whatever. Who you vote for doesn't mater when the party faithful have been
      • by Attila Dimedici (1036002) on Wednesday October 31 2007, @07:13PM (#21190839)

        "I'm so sick of people repeatedly voting in incumbents, then whining about how things never change, and they're just all so corrupt."

        Incumbents don't lose [slashdot.org]. 93% of House elections (and something like 96% of state legislative elections) were decided shortly after the 2000 census. Voting doesn't matter, with the possible exception of the party primaries (since the parties function as kingmakers).
        The problem is that too many people vote for the familiar when they don't know anything about either candidate. If people would follow a simple rule, "Vote the ins, out," it would change things immensely. If you don't have an overwhelmingly compelling reason to vote for the incumbent, you should vote against him/her, even if you think the other guy is a bad choice. You can always vote him out next election. He won't have the chance to do much harm in one term. The longer a person is in the legislature the more harm he/she can do.
        • Re: (Score:3, Interesting)

          If you don't have an overwhelmingly compelling reason to vote for the incumbent, you should vote against him/her, even if you think the other guy is a bad choice. You can always vote him out next election. He won't have the chance to do much harm in one term. The longer a person is in the legislature the more harm he/she can do.

          I wish i had a mod point for you. I have this view as well, I wish we limited terms as well but that'd be a much more active stance on the issue. This may not work anyways if the party leadership was too powerful - or should I have said "since the party leadership is too powerful."

        • Re: (Score:3, Insightful)

          "If people would follow a simple rule, "Vote the ins, out," it would change things immensely."

          The vast majority of elections in this country consist of two candidates. After that come the ones with only one candidate. The number of elections where third parties have the ability to get their candidates on the ballot is smaller even than that. The result of your philosophy is to replace the Replublocrat with a Demican.

          Even if there are more than two candidates on the ballot, if the "vote the bastard out" p
      • by Grishnakh (216268) on Wednesday October 31 2007, @06:19PM (#21190307)
        In fact, I would argue that by knowingly supporting a company involved in corruption while chastising others for not punishing corruption in government would make someone a hypocrite.

        There's no false dichotomy there, at least not in the real world. Many people who choose to live in society, and have a job, may require wireless telephone service. This means they'll have to support a company involved in corruption, because there's no other choice (all the companies in this cartel are corrupt, after all). The only organization that can do anything about it is the government, which is also corrupt, but is under control (theoretically) of the voters, if they would bother to vote intelligently. The only alternative is to simply not use cellular service, which may cause much worse problems socially for any individual who tries this approach.
          • by Grishnakh (216268) on Wednesday October 31 2007, @06:57PM (#21190683)
            I vote. And I vote my conscience after learning about candidates/issues.

            I do too, at least I do my best in doing so. However, it doesn't help much voting for Candidate B when everyone else is voting for Candidate A. (It's even worse if you vote for Candidate C.) You can't control everyone else when we all have equal votes. You can try to make noise about it, raise awareness, etc., but in the end, if everyone else makes the wrong choice, you're stuck with it.

            A lot of Slashdotters really don't seem to understand this concept, judging by the responses to my post here.
          • by Grishnakh (216268) on Wednesday October 31 2007, @07:06PM (#21190777)
            Don't be such an idiot.

            In the "real world" people get along just fine without cell phones.

            Many people have jobs which require them to be on call. What would you say to them? Quit? I guess you don't really want medical care, right?

            In the "real world" people make ethical decisions for their company every single day even when the "real world" makes that supposedly impossible.

            What does this have to do with anything? I never advocated making unethical decisions while on the job.

            However, lots of companies make unethical decisions all the time, and there's nothing you can do about it.

            In the "real world" people get the companies they pay for and the government they deserve.

            Maybe so, at the societal level, but at the individual level, there's nothing you can do about what everyone else does. You can become a hermit if you wish.

            In the "real world" not everyone waffles on their principles because they are afraid or because someone waives a dollar under their nose.

            Right, those are the hermits. Everyone else has to compromise because they have to live in a society with other people, who don't abide by the same principles. Do you buy services from any large, evil company like Comcast, Cox, Verizon, etc.? After all, you're here on Slashdot, so I presume you have an internet service provider. Well, you just compromised on principles by buying from a company with poor ethics. Do you grow your own food? If not, you're probably buying from some large agribusiness with poor ethics. I can cite lots of other examples.

            And in the "real world" claiming something is unavoidable and not in our control (especially when we're funding it!) is just a way to apologize for our own hypocrisy.

            So you think you're not a hypocrite? How do you explain your post here? You're using the products and services of large companies which have committed ethical transgressions in the interest of profit. It sounds like you're the hypocrite.
          • by pallmall1 (882819) on Wednesday October 31 2007, @07:49PM (#21191153)

            In the "real world" ...
            I think I'll just get the Real World [mtv.com] on my mobile phone, thanks.
      • by Original Replica (908688) on Wednesday October 31 2007, @06:28PM (#21190387) Journal
        knowingly supporting a company involved in corruption

        You say that as if there is any other kind of corporation. Seriously, if you were to opt out of the services of every corporation that has politicians in it's pocket you would be so alienated from society as to be unable to affect any change with-in society. To put it in concrete terms, how are you going to have a house without a bank account? How are you going to have a job without any telephone number? How are you going to vote when you are an unemployed homeless person?

        Corruption is one of the prices we pay for having such a large society. Even if all corporations and government entities had wonderful transparency there would be an unfeasible amount of oversight needed to prevent corruption. Here is an excerpt from an article that explains "Why big things fail":

        there are upper limits to the size of animals on earth, and it's hard not to notice that the very biggest animals--mammoths, elephants whales, rhinoceri--are extinct or likely endangered. And obviously, very large organisms are at all times vastly more rare than very small ones. A 2000 academic paper from a Swiss zoologist summarizes the reasons that this should be so: with increasing size come "viability costs...due to predation, parasitism, or starvation because of reduced agility, increased detectability, higher energy requirements, heat stress, and/or intrinsic costs of reproduction." For precisely these reasons, a state with trillion-dollar budgets and massive military might is in a precarious condition, and a good candidate for extinction. http://reason.com/news/show/121237.html [reason.com]

        So preventing corruption in our international mega-corps and our global military and our world police government is about as likely as finding a Humpback Whale with no barnacles. It's never going to happen because we are too big to find and reach all of the parasites.

        Our best chance at lowering corruption and improving the average citizen's voice in government would be to break up our behemoth government by transferring most of the budget and power to the individual States. But with that transition we would be sacrificing our superpower status and the Federal level players wil never willingly let that happen.
        • But with that transition we would be sacrificing our superpower status and the Federal level players will never willingly let that happen.
          America has already given up its status as a superpower. The war in Iraq has drained America dry - most just haven't really realized it yet.

          The main problem is that empires are backed by industrial power. Waging war requires a lot of goods. While the United States economy still produces a lot of military equipment (bullets & bombs, cruise missiles, airplanes & helicopters, etc), production of other goods required to support the economy has shifted over the past 30+ years to other countries: Japan, Mexico, Taiwan, China, etc. The trade deficit has risen concurrently with the shift to offshore production. Trade is fine, as long as it's a two-way street. As it is, the U.S. has been freeloading for a generation, and the piper always gets his due.

          This was fine as long as Japan/et al could use their surplus dollars to buy Crude Oil. But now more and more oil-producing countries are accepting (and preferring) Euros/Yen/etc for their product, and are divesting themselves of their dollar holdings. See Perkins' Confessions of an Economic Hitman [economichitman.com] on how the Feral Government enlisted the Saudi royal family's help in establishing the Petro-Dollar, to help finance their push for Empire. (Saudis bought U.S. Treasuries with all the excess dollars they had).

          There was a recession from March-November of 2001. It was caused by Bill Clinton's dismantling of the economy via NAFTA, and the dot-com bubble. Instead of having an orderly restructuring of the economy, GWB, Alan Greenspan and the U.S. Congress worked together to blow an even bigger bubble in the nation's housing markets.

          Anyways, the housing market has now 'popped', and it's all downhill for the Empire from here on out. This is a good thing, as the Feral Government's Perpetual War sucks money from the middle class and redistributes it to Wall Street and the Military-Industrial Complex.

          Not to imply that the Neoconvicts aren't still a loose cannon. I guess Darth Cheney is gaga over nuking Iran - see Esquire's recent piece, The Secret History of the Impending War with Iran That the White House Doesn't Want You to Know [esquire.com]. If Cheney/et al are successful in turning their 'wet dream' into reality, it'll just be that much more Karma that We The People will have to meet, and the depression will be that much worse ('cause China/Russia are fully capable of bitchslapping our now-hollow economy).

          Save America: Help Ron Paul [ronpaul2008.com], he's our only hope. As the economy tanks over the course of the coming year, Ron Paul's support will continue to grow, while the rest of the Republicrat candidates will have to buy their support one vote at a time.
  • by Anarchitektur (1089141) on Wednesday October 31 2007, @05:48PM (#21189995)
    Since a lot of those same reasons can apply to ISPs and other companies in general, I propose we just hate all corporations whose profit margins are above 1 million annually. If we can assume that money corrupts, I think it's fair to say that any company in excess of $1,000,000.00 has doing something wrong to somebody on their way to that point. This blanket hatred will make it easier for me to keep track of what companies I do and don't like.
  • by magarity (164372) on Wednesday October 31 2007, @05:49PM (#21190023)
    today's cell towers might be tomorrow's Pony Express
     
    Probably not. While an exciting and deadly ride for its employees, the Pony Express was an abysmal failure as a business. It went bankrupt in just a matter of months as I recall. I see the cell phone companies neither providing exciting, deadly rides nor going out of business in a hurry.
  • A Scary Monopoly (Score:4, Insightful)

    by lmnfrs (829146) <lmnfrs@gma i l . c om> on Wednesday October 31 2007, @05:49PM (#21190025) Journal

    I doubt carriers could suddenly gain control over all of these things, but it is something that needs to be avoided, however it may happen. The real reasons that would be a problem lie in their customer relations practices.
    A billing error that can't be fixed at local stores, and the subscriber is forced to lead resolution of the issue while waiting on hold for 10 minutes every time an attempt is made, then arguing with customer "service" to convince them a problem exists. (AT&T)
    Quality of tech support is laughable - I was told by a tech supervisor that data transfer on my phone was very expensive because the screen was large. Not just physically, but it had a high resolution too. (Cingular)
    Salespeople lying directly to customers about plan availability when a similar plan with higher commission is available. (T-Mobile)

  • by bigstrat2003 (1058574) on Wednesday October 31 2007, @05:51PM (#21190037)
    Seriously... how can you have a segment on "They have annoying commercials", and not even mention ATT/Cingular's "idk my bff [name]" commercials? They have the dubious honor of being some of the only commercials (Axe being the other one, for the curious) to make me feel like my iq was lowered just by watching it.
  • by Werthless5 (1116649) on Wednesday October 31 2007, @05:53PM (#21190055)
    Yeah, I think cell phone companies in America suck. What am I supposed to do about it? The author suggests not owning a phone at all. Well, I guess I would do that if I could get a land line. But wait, those are owned by the same companies. The only alternative is phone service through a cable/satellite company, but those companies are just as corrupt and dreadful as the cell phone companies (and in a lot of cases worse). Hell, the state of broadband in America is 100x worse than the state of cell phones, and there is literally nothing we can do about that. Cutting yourself off from the phone companies (a lesser evil) just bolsters cable/satellite companies (a greater evil). The only real solution is some sort of uprising. First senator that gets the ball rolling on fixing broadband (making it comparable to the rest of the world) gets my write-in vote for president.
    • by fm6 (162816) on Wednesday October 31 2007, @06:40PM (#21190519) Homepage Journal
      No shit. The author seems totally disconnected from simple logic. On the one hand he's all bent out of shape because of the monopolistic abuses of the cell phone companies. On the other hand, he claims that we can do without their services. Hello? If people don't really need their services, how did they become monopolies?

      The submitter refers to the story as a "long satisfying screed". In other words, it feels good to read it and yell "right on! you go!" That's the problem with current political discourse: it's designed to make you feel good, not to actually accomplish anything.
  • It doesn't matter (Score:3, Insightful)

    by rastoboy29 (807168) * on Wednesday October 31 2007, @05:54PM (#21190073) Homepage
    While the general public is apathetic/oblivious of these issues, nothing will happen.

    It seems to take about ten years for the general public to really get their heads around technical issues.
  • out-innovated? (Score:5, Insightful)

    by MyNymWasTaken (879908) on Wednesday October 31 2007, @05:56PM (#21190093)
    The first reason out of the given 10/15/whatever... was amusingly self-defeating.

    To witness Sprint's $5bn investment in WiMax is to witness a future planned so far in advance no-one should be comfortable with it.

    Such futures can't be relied upon if innovation is permitted
    So, no company should invest heavily in innovation because that stifles progress. Check.

    The remaining [author couldn't be bothered to count] reasons are similarly kvetching and dripping with angst.
  • by Grishnakh (216268) on Wednesday October 31 2007, @05:58PM (#21190115)
    Yeah, the cellular providers all totally suck ass, I must agree. However, what can we possibly do about it? Nothing, because the alternatives are worse than putting up with it.

    Many/most of us require telephone communication. I for one can't simply go without telephone service, if I want to have a decent relationship with my wife and relatives, and if I want to be able to function in society and business and my job. When I finally ditched the landline back around 2002, I was paying about as much for a crappy landline from Qwest with no features as I did for a cellphone. Somehow I doubt this has changed much. I might be able to save a little money by getting a landline from Cox cable (since I already have internet service from them, after all), but then I'd miss out on the versatility that I and so many others have grown accustommed to with cellphones; it'd be a real pain to be out of contact while driving or shopping, in the lab where I work, etc. The few extra dollars per month for cell service is worth it to me.

    Am I jealous that people in other countries get far better and freer cellular service than me, for much less money? Sure! But there just aren't any alternatives here.

    Until something else comes along that offers a real alternative, I don't see the point in saying "we should do something about it", because we can't. Cellular service isn't like writing open-source software: it requires not just phones, but a network consisting of central offices, antenna towers, fiber-optic lines, and billions of dollars worth of equipment and infrastructure. The cellular providers are just following the Golden Rule: "he who has the gold makes the rules", and our stupid government isn't bothering to regulate them to prevent them from acting so poorly.

    Maybe eventually some brilliant quantum physicist will come up with a way for us to all communicate using "subspace" or whatever, so with the proper equipment we can just establish point-to-point communications with whomever we please, with no need for any infrastructure or middle-man like these cellular providers, and no worries about having to share limited spectrum. But until then, or until some other alternative is found, or until our government steps in and regulates them (yeah right), we're stuck.

      • by Grishnakh (216268) on Wednesday October 31 2007, @06:38PM (#21190503)
        You sounds like someone who's single and lives in his parent's basement. No offense; I used to be single too.

        Personally, my wife places a lot of value on being able to reach me any time she has an important question or concern, whether I'm shopping, at work (I'm not always next to my desk phone), etc.

        Many people have jobs which require them to have cell phones and be on-call. Obviously, you don't have such a job, but don't deride people who do, and tell them they don't need a cellphone, because that would get them fired.

        Most people require telephone service of some kind for the daily lives, even if it's not a cellphone. Guess what? The landline companies are the same evil companies that provide cellular service, so you're not getting away from them by using a landline. Do you go without a phone altogether? Most people with jobs don't have that luxury. I certainly don't.

        "the internet" isn't like subspace; it's a shared infrastructure just like that provided by cellular providers. How do you access the internet? Do you use a pringle's can and steal from your nearby Starbuck's? Most people have to pay for internet access, and this usually means using another big, evil company like Qwest, Cox, Comcast, Verizon, etc. So you're not getting away from these companies by using the internet either.

        So unless you have some way of keeping in touch with family and business partners which doesn't involve using a big, evil company like one of those above (and you live in the USA, as this discussion is irrelevant elsewhere), then you're completely missing the point and your argument is invalid.
  • by kcbrown (7426) <slashdot@sysexperts.com> on Wednesday October 31 2007, @06:07PM (#21190193)

    "WWAN could well end up supplanting copper sooner than anyone expects: do you want these companies in charge of it?"

    I fully expect that these companies will wind up "in charge" of it by fiat if nothing else. It's only a matter of time. Like the article said, these companies own Congress. Well, Congress makes laws that govern "interstate commerce" (which the courts have interpreted as shorthand for, basically, any damned thing they please), so Congress can, and will, do the equivalent of declaring them as being the sole carriers for this stuff if the competition keeps them from taking that role otherwise.

    Didn't you get the memo about what fascism is really all about?

  • by wintermute42 (710554) on Wednesday October 31 2007, @06:08PM (#21190199) Homepage

    Some of the reasons that people hate cell phone companies have to do with the abusive service contracts which are difficult or impossible to get out of. One way to avoid this is to buy a GSM cell phone with a US SIM chip. This has a side advantage that you can easily use the phone overseas by buying a SIM chip for the country you're visiting. You buy prepaid cards for these phones. Calling is a little more expensive, but you don't have a contract to deal with. There is also much less information about you as a cell phone user, since the only way to track you back to your phone is through the company you bought it from.

    In theory if more people used GSM phones and phone cards, there would be more competition since the cell providers can't lock you in to a contract. This is, by the way, the situation in Europe where GSM is the standard.

      • by wintermute42 (710554) on Wednesday October 31 2007, @07:51PM (#21191171) Homepage

        The GSM networks are indeed more limited (T-Mobil and Cingular are the ones I've accessed) and the reception is not as good perhaps. However, you can buy very reasonably priced unlocked phones. I bought an unlocked from from Telestial in San Diego three years ago. I think that it cost around $100 US. I've used it in Spain, and twice in Italy. I now have a US SIM chip for it. I feed it T-Mobil cards every once in a while.

        I hope you're able to take care of that smoke coming out of the ears problem. It sounds painful.

  • by kozmonaut (577220) on Wednesday October 31 2007, @06:09PM (#21190209)
    Has anyone considered that the excessively long voicemail introductions used by almost every cell carrier amount to conspired gouging? We pay airtime when we are leaving a voicemail, right? When you get voicemail on my cell you get my brief away message, followed by the phone company's useless 20-second blather. For example:

    ring... ring... ring... (me):"Hello, I'm not here right now, please leave a message" (sprint): "To leave a voice message press 1, or just wait for the tone. To send a numeric page press 2 now. At the tone please leave a voice message. When you are finished recording, you may hang up, or press pound for more options"

    Several gripes here.
    1) 20 seconds of instructions doesn't sound like that much on its own. But if that pushes your phone call to roll one minute longer it's a minute of possible airtime charge the phone company gets. You start paying the minute the call is answered, even leaving voicemail.

    2) A typical voicemail message is probably 2 minutes or less. The phone company's instructional message here is taking up a significant portion of that airtime.

    3) These instructions are ridiculous and seem to be there only to draw out the duration of the call. They couldn't be phrased more verbosely. Oh, I can hang up when the message is done? I didn't know that. I can press pound for more options? How about you tell me about those AFTER I've left a message.

    4) The features are really ridiculous, too, and I suspect some 1% even use them. Send a numeric page? Why the hell should I do that? Cellphones have caller ID already. Send a FAX?? Please Slashdotters tell me who has sent a FAX over a cellphone. Do you have to make the modem sounds with your voice? If anyone DOES use these features they probably don't need the help message to remember what button to press to initiate their cellphone fax.

    5) There is no option to turn these messages off. They probably also require you to add your own greeting. Resulting in a totally redundant 30-second prelude to leaving any voicemail.

    6) Every mobile company I know of has these messages, some worse than others. Is this an unspoken or conspired arrangement between the mobile carriers? Sprint doesn't necessarily make money when someone has to listen to their God-awful pre-message, but they might. They certainly will make money when my Sprint phone is waiting on Verizon's equally obnoxious introduction, or T-mobile's, etc...

    7) The worst part of this, in my perspective, isn't that I might pay, if I totally screw up, 50c or 5 bucks some month because a few extra minutes were incurred waiting to leave my friends voicemail - or dropping coffee on the bus trying to press 1 to bypass the spiel. The worst part is I leave a moderate amount of voicemail messages, and this amounts to Minutes, Hours, or God knows, even Days of my life eventually wasted listening to a robot tell me how to leave a voicemail and that it's ok to hang up. It's robbery, I tell you!

  • 2 Answers (Score:5, Informative)

    by bmajik (96670) <matt@mattevans.org> on Wednesday October 31 2007, @06:11PM (#21190239) Homepage Journal
    Today: Anonymous prepaid

    - buy a pre-activated T-mobile 2 Go SIM off of ebay
    - buy an unlocked GSM phone off ebay

    No contracts, no fees, no lame choice of stupid phones, nobody knows who you are or how to hassle you. You put minutes on the SIM card and that's that.

    This is the "plan" my wife and I have been on since May. Works nicely. Some friends just asked me to set them up with the same deal, since they were sick of paying $90/mo for a set of phones they barely used.

    Tomorrow:

    Replace handset you bought in "step A" wth an openMoko device. My next handset will hopefully be 100% open-source. I can get partway there with the P2k tools and what not for Motorola, but a truly open device just makes it all that much easier.

      • Re: (Score:3, Insightful)

        What would compel me to put up with all of the nonsense associated with the iphone?

        The company works overtime to try and brick my phone; on a limited-data plan like what i've described, an iphone doesn't sound very useful anyway.

        OpenMoko has no features explicitly designed to piss me off. That puts it head and shoulders above the iphone. When it's done, I'll buy one.

  • The real question (Score:5, Interesting)

    by Werthless5 (1116649) on Wednesday October 31 2007, @06:13PM (#21190249)
    The REAL question we should be asking is why are none of the companies willing to step up and offer better, cheaper plans? In a free market, we would have the same plans (if not better) as the Europeans do. Businesses undercut each other in a free market in order to steal customers. So why are no cell phone companies doing this? Don't we have laws that are supposed to prevent companies from banding together to screw the consumer? I was under the assumption that price-fixing was against the law (and is clearly what's going on; the cell phone companies have agreed to offer minimal features for similar prices, so everyone gets part of the pie without any real competition)
    • by tsotha (720379) on Wednesday October 31 2007, @06:28PM (#21190385)

      The reason is cell phone companies are spending billions to upgrade their equipment. Those billions have to come from somewhere. We went from analog to digital 1x to data over 1x to 2G to 3G. Even after 3G was introduced we had data rates increase in leaps and bounds.

      Customers demand performance and features. While mobile companies could probably provide you with voice-only service pretty cheaply, they'd lose customers to other companies that provided a fancier service.

      I work in the business, and I have no idea why people want to watch videos on those teeny tiny screens. But they do, and the networks have to be modified as a result.

  • by unassimilatible (225662) on Wednesday October 31 2007, @06:20PM (#21190313) Journal
    Seems to me if you have Verizon stock you should love the company. I just don't understand the Slashdot mentality. Nobody is forcing you to buy a cell phone (you can always go month-to-month with a non-subsidized phone or a pay-as-you-go) or Windows (build your own PC) or anything else. I lived most most my life happily without a cell, but now cellphones are something everyone deserves to own, and own cheaply, on their own terms? You know, it costs millions and millions of dollars to build a modern cell network. Go down to South America and see what communication would be like without cell carriers investing millions. Do they not deserve a return?

    If you don't like the product, don't buy it as the article submitter says. Don't buy the contract, accept the contract, then bitch about it later.

  • by zymano (581466) on Wednesday October 31 2007, @06:24PM (#21190351)
    They belong to us! Do not sell them to rich corporates that then monopolize,horde and charge ridiculous fees. As long as you people sit on your hands and don't organize then the dream will never happen.

    http://en.wikipedia.org/wiki/Open_spectrum [wikipedia.org]
  • by twasserman (878174) on Wednesday October 31 2007, @06:27PM (#21190375)
    Let's all agree that the US is part of the Third World when it comes to mobile phone service (and broadband, too). Anyone who has spent time in Scandinavia, Korea, Japan, or other advanced countries knows that we usually pay more and get less for our money. The carriers have no real incentive to improve service.

    So the issue is how to get out of the current muddle and to cut ties with these carriers. Of course, we can use Skype or various IM and video conferencing tools to talk to people without making a traditional landline or mobile call. The coming deployment of WiMAX networks will increase our ability to use IP-based devices for calling.

    The forthcoming FCC auction of the 700MHz spectrum, now scheduled for January, will introduce more openness into the bidding process, and should enable a company such as Google to develop a competing service. Assuming that happens, there will be an alternative our dependence on the incumbent carriers, which will have its ups (price, flexibility) and possible downs (advertising, privacy concerns).

    There are also numerous efforts underway to create devices based on open source software. The Nokia N800/N810 http://www.nseries.com/ [nseries.com] is a Linux-based device with a useful developer site http://www.maemo.org/ [maemo.org]. The OpenMoko project http://www.openmoko.org/ [openmoko.org] is aimed at developing an open source phone. These devices are, of course, unlocked. When OpenMoko has advanced a little further, you should be able to take anyone's SIM chip, put it in your OpenMoko phone, and make a call. For now, though, the best you can do is to have an unlocked phone. (I have about 8 SIM chips from different countries, and switch them when I travel, thereby avoiding the extortionate international roaming charges of the mobile carriers. You can easily buy "pay-as-you-go" service almost everywhere, including in the US.)

    So we can already take various steps to loosen our ties to the cellphone carriers. With some luck, many of us will be able to extricate ourselves completely. It's only then that the cellphone carriers will feel the need to improve their products and services to attract and retain customers.

  • by whoever57 (658626) on Wednesday October 31 2007, @06:34PM (#21190457) Journal
    One clear evidence of how badly the "market" for cellphone service is performing is the lack of any "bring your own phone" plans. With T-Mobile and most other carriers, it is simply impossible to sign up for a monthly contract that does not have a minimum term. I would like to buy my phone on eBay and sign up for monthly service, but without the 1 or 2 year commitment. I am prepared to pay a reasonable "connection fee". However, most carriers simply don't offer this, except in the form of the more expensive (per minute) pre-paid phones. Why can't I do this?
    • just get a prepaid phone from t-mobile - pretty cheap, and no contracts. Is 10c/minute that expensive? I use 300 min/month, and that would be about $30.
  • by briancnorton (586947) on Wednesday October 31 2007, @07:11PM (#21190825) Homepage
    The problem with statements like "Don't let big [evil] corporations run anything" is that there isn't really an alternative. Who do you propose runs the telecom grid? Ma Bell so we can get another hundred years of rotary phones? The government that pays $20,000 for a hammer and holds fake press conferences? The sad fact is that there aren't any alternatives to letting a corporate entity run things. Not only that, but the gouging that has transpired over the last 20 years has financed the R&D that allows stuff like wireless internet.

    While I sit here and defend the obvious, I do not own a cell phone, and probably never will again. I realized that I REALLY don't need one. If you sit down and think about it, 90% of you probably don't either.

  • by DingerX (847589) on Wednesday October 31 2007, @07:20PM (#21190903) Journal
    I've never owned a cell in the US. Yes, I've spent most of my life there, and in the past decade, I've bounced between Europe and the US, yet spending most of my time stateside. Funny thing, though: while in Europe, cellular communications have gotten easier, to the point where I've now had three separate cell phones, and five separate phone numbers in four countries (including Switzerland, which is right up there with the US in terms of pharmaceutical and cell phone costs), in the US, I have never seen the point in having a cell phone. It just isn't worth it. Phone calls cost. Text messages cost. To get access, you effectively need a paid subscription. Then you need to use their hardware on the network, from which they have removed the balls. Yeah, I know, there are ways around many obstacles, but I'd have to be motivated and seriously mobile to care. I'm not.

    It just comes to this: when our country, which should be representing us, sells our resources to private corporations, it has an obligation to ensure that it represents our interests in doing so.

    I don't consider it in the public interest when all we get from such a transaction is a couple billion bucks the oligopoly will have a hard time recovering and a parking lot hand job for select bureaucrats. Oh boy. We can finally afford to pay the cell phone companies for that no-warrant surveillance system we always wanted. woop de doo.