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People Feel Loyalty To Computers 476

stoobthealien writes "According to BBC News researchers have discovered that people have loyalty to specific computers because of a tendancy to associate "human attributes to them" - and I thought it was just me that speaks to my PC...."
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People Feel Loyalty To Computers

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  • by c_oflynn ( 649487 ) on Sunday April 25, 2004 @12:38PM (#8965406)
    There could be other reasons for this. At my school we have a computer lab - and some computers ARE better than others, even though they are all the "same" computer.

    One for example freezes every 95 seconds after you login - so you have to save what you are doing and reboot.

    Some of them seem prone to accidently give you administrator priviliges as well. So there are other reasons...
  • Re:Unrequited love (Score:5, Informative)

    by lawngnome ( 573912 ) on Sunday April 25, 2004 @01:04PM (#8965607)
    HAL wasnt evil, he just got really paranoid because they gave him a complete set of instructions to carry out the mission in the event that the humans failed and told him to lie about it, which because he was designed to provide accurate information caused the conflict... this is explained in 2010...
    On a side note, is it just me or does the computer nerd that figures this out in the movie have something for hal? that long pause and "thank you hal..." at the end was creepy.
  • by Spoing ( 152917 ) on Sunday April 25, 2004 @01:17PM (#8965695) Homepage
    1. In a college computer lab, all of the terminals in a group are supposed to be identical and interchangable. However, it seems like users are building up a trust relationship with the computer they've used sucessfully before rather than wanting to take the chance with a computer they haven't met yet. It's almost as if users are presuming that most unfamiliar computers will fail on them...

    I had the same problem with department groups. By contract with the primary customer, the subcontractors were told "no departmental 'ownership' of machines not in offices". That meant specifically no pictures, no knick-knacks, all documents locked up in another room when the worker goes home. No labels on machines.

    Two things destroyed this idea;

    IT never got out of firefighting mode to impose standards.

    Departments and individuals immediately took the attitude "if I'm not here, others can use my machine" as if that would satisfy the contract requirements.

    Reasons for why this does not work -- and many machines and people ended up being idle -- were basically;

    Without being able to sit down anywhere (possible if IT did make that possible), people stopped trying to use just any machine and focused on one or a small group "in our area".

    People would stop working if a specific -- "my machine" mentioned above -- was not available.

    Add to this lack of customer interest and management, and this becomes a bit of meat to fight over when other tensions arise.

  • by Observer2001 ( 447571 ) on Sunday April 25, 2004 @01:25PM (#8965742)
    That people anthropomorphize computers isn't really a new finding. In a 1998 talk at the national conference of the American Association for Artificial Intelligence, Clifford Nass [stanford.edu] described experiments that show social roles are applied to computers. In other words, people treat the computers that they use in much the same way that they treat other people.

    To see the implications of this, consider that people on a team--no matter how assembled--tend to regard their teammates as smarter than those not on the team. In light of the social roles of computers, a reasonable question might then be: Would individuals "teamed" with a computer think that the computer is smarter than would computer users not on a team?

    In an experiment, individuals were told that they were being teamed with a computer to solve a task. (How do you foster team identity when the team consists of a human and a computer? You declare the pair "The Blue Team," give the human a blue wristband, decorate the computer with a blue border, and place a "Blue Team" label on top. I'm not making this up.) The human member of each team then worked with the computer to solve the problem. Other individuals received the same responses from the computer in solving the task, but were not told they were on a team. Those teamed with the computer rated the computer as more helpful and insightful than those who were not.

    Through numerous other experiments, Nass and his colleagues have shown that computer "personality" and other factors can be manipulated to elicit positive responses to computers by their users. (One experiment demonstrated that humans seem to be suckers for computer-generated flattery.) For AI researchers, Nass made the point that users can be encouraged to perceive computers as intelligent through social strategies that have little to do with intelligence.

    Those interested in learning more might read The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places [amazon.com] in which Nass and Byron Reeves describe 35 experiments.

  • Re:Names? (Score:2, Informative)

    by naiv ( 768305 ) on Sunday April 25, 2004 @01:26PM (#8965755)
    navi is the name of all the computers in the anime serial experiments lain. here's some stuff about the computers in it: http://www.cjas.org/~leng/apple-lain.htm
  • I read that slot machines on the corners are rigged to win more often, cause they're the most visible. So always play the corner ones cause they got that extra 1-3% favor. :D
  • by NonSequor ( 230139 ) on Sunday April 25, 2004 @01:27PM (#8965766) Journal
    It was Theseus's ship not Ulysses's.
  • by jred ( 111898 ) on Sunday April 25, 2004 @01:40PM (#8965851) Homepage
    I used to work in the industry, and to a point this is true. Also the machines next to the cashiers, and the ones you see when you first walk in the door.

    That doesn't mean the other machines will never hit, or that the "visible" ones always hit. The ones at the bar are typically the worst.
  • by GregChant ( 305127 ) on Sunday April 25, 2004 @01:51PM (#8965930)

    Just a little nag.. the correct mereological [stanford.edu] problem is "Theseus's Ship," not "Ulysses's Ship".

    /philosophy dork

  • by LostCluster ( 625375 ) * on Sunday April 25, 2004 @01:54PM (#8965946)
    Actually, in Vegas, slot machines that look identical don't have to be. The key is in the PRNG (psuedo random number generator) chip installed in each. They don't have a "memory" of what they did last, but there are some PRNGs that are "looser" and "tigher" over time. Players can't exactly figure out where the looser machines are, however, because it'd take a large number of plays to notice a difference.
  • by nettdata ( 88196 ) on Sunday April 25, 2004 @04:44PM (#8967166) Homepage
    They do this on all machines. They track cash in, cash out, and all results from the machine at all times. Most regulatory bodies make it a requirement, so they can audit and track exactly what is going on.

    It is a VERY BIG DEAL if this tracking fails or "hiccups" for any reason.

    Also, most Vegas casinos tend to program the machines at the front door to win more, so people have the a better chance at seeing someone winning, so they'll come into the place. They may pay out less, but they win more.
  • by xtal ( 49134 ) on Sunday April 25, 2004 @05:11PM (#8967362)
    They only die. And form new connections, and break old ones. You were born with all the neurons you will ever have, and IIRC there's evidence it becomes harder to make new connections as you get older.

  • by Ancient Devices King ( 469802 ) on Sunday April 25, 2004 @05:28PM (#8967509)
    You are not born with all the neurons you will ever have. Otherwise, your brain would be the same size when you're born as when you're an adult. This is one HUGE difference between human infants and those of other apes: our young are helpless because if they were born with complete brains, the birthing process would likely kill both child and mother (because we have large brains). It takes many years for your brain to be "finished" (18-20, iirc), after which it begins to (very slowly) die as neurons die and aren't replaced.
  • by egomaniac ( 105476 ) on Sunday April 25, 2004 @06:13PM (#8967851) Homepage
    I'd like to think that people are stupid about this, but I have to be honest, it's exactly the strategy I'd employ.

    And you would therefore be falling into the trap of the Gambler's Fallacy [wikipedia.org], just like most of the idiots that think they can beat the house at Vegas.
  • by snero3 ( 610114 ) on Monday April 26, 2004 @03:00AM (#8970237) Homepage

    Having working at a club(during university) that ran poker machines (in australia most pubs/clubs have them) I am sorry to tell you that each machine is uniquely configurable by the owners and not the manufacturer. You can set How many times a day it will pay, what the average size of the pay out will be etc.... there is very little randomness left in these machines now.

    NB also they got reset every night so the rational This machine has to spew out a lot of money at SOME point in its existence. So the longer I stay with this one, the more my odds go up that I'll be the one who pulls the lever at the right time. is not really going to hold up as every day is a new day for them.

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