Netflix To Lose 1 Million Subscribers

tekgoblin writes "In light of the recent price increase at Netflix, it made quite a few subscribers mad. Netflix expects to lose around 1 million total subscribers in the short term after the price changes (which split off separate subscription plans for streaming video and DVD rentals). On top of the price increase, Netflix will lose their contract with Starz in February, which will cost them around 1,000 total streaming titles from their collection."

Linux client

[utkonos]

Perhaps if they had a client for linux, there would be some amount of offset due to incoming subscribers. If there were a player, I would be fine with paying their new price for service on linux. The only computers I have run either linux or FreeBSD, so there are no options for netflix for me at the moment.

Re:WHAT??!?!

[hedwards]

I ditched them for Blockbuster and I'm happy with the service. I'm paying a bit more because I hadn't been getting Blurays, but for the money I'm getting Blurays and games as well. Seems to take the same amount of time to return discs as I was with Netflix.

I have to admit that I get a lot of satisfaction out of their share price dropping by fully half since they announced the price hike. It's amazing to me that they thought that they could make that comment about it being the price of a couple lattes during a period where there's a lot of people who are really hurting for work. Especially without even bothering to roll out anything new to justify the price hike.

Worse still was the comment later that it wasn't to pay increased licensing demands.

Re:Linux client

[bill_mcgonigle]

The only computers I have run either linux or FreeBSD, so there are no options for netflix for me at the moment.

I take it you don't own a television then, right? Because a Roku [amazon.com] is dirt cheap and simple to operate (and linux based ftw). Plus with all the private channels it's really handy.

If the Linux-owning crowd is small, the linux-owning crowd that doesn't have a TV has to be even smaller. That's not to say it's invalid, just that here might be more Amiga users still around.

Netflix won't let me re-up my stash

[organum]

I've tried repeatedly to restart my subscription, since the DVD-only option is very appealing. But they don't even offer it. (No lie.) I don't see streaming as a viable option for many years, so it's back to the public library for me.

Re:WHAT??!?!

[hmckee]

Also went to Blockbuster. We only use Blu-Ray and DVDs (no games or streaming). Netflix took so long to send us new releases (spent 2-3 weeks in the "Long Wait" queue) that my wife would usually rent from BB. We have a BB store within 10 minutes and now that they've gone to unlimited envelope exchanges in store, we are MUCH happier than we ever were with Netflix. Plus, BB gets new releases a week or two before Netflix.

Losing neflix would be a loss to us all

[katarn]

Don't be too hard on Netflix; It seems they are caught between a rock and a hard place. The studios let them get by on table scraps before because they didn't see them as a serious revenue source, and saw them as just an opportunity to pick up minor bits of revenue which they wouldn't otherwise collect. Now Netflix has everyone's attention, and the studios are going to want the full slice of the pie. Analysts predict that Netflix licensing is going to increase from $180M to 1.98B [cnn.com] in the next few years. With that looming over Netflix, they must be desperate to find a strategy to cope. If the studios get their way and Netflix goes down or concedes to their desired licensing, then we all lose and we end up paying $60 to $120 per month like we pay for cable instead of $8 / month. Personally I just have the Netflix streaming service and no DVD. I don't care about the DVDs, but I wish they streamed more videos. It would be nice to have Netflix under Linux though, so I wouldn't have other options than my console.

Re:Linux client

[Nemyst]

Yeah. For Apple.

Sorry to burst your bubble, but Netflix probably is looking at all those HTML5-only iThings and thinking it could make a tidy profit from them.

Linux, not so much.

tell the rest of the story

[frovingslosh]

OK, so they lost 1,000,000 of 25,000,000 that are ditching NetFlix. But what I want to know is how many that were paying $9.95 before said "screw it" and just reduced their payment to $7.99, taking only one of the two services, hopefully DVDs by mail. And overall how did this price increase affect their gross and net income.

#DearNetflix

[Vegeta99]

You certainly made the "short list" of features that led to me giving up my Linux install and my wonderfully uber-compatible XBMC installation. In fact, you were the most important factor leading to the change. The fact that XBMC and MythTV work together as well as the Bundys when it comes to broadcast televison, well, now that I think of it, that's the only other reason. Rest assured, you were the reason for the switch.

Now, Microsoft made $50 on the transition; I'm a student. And Windows Media Center is pretty damn good, once sufficiently beaten into submission. I have it now as compatible with videos as XBMC, with metadata collection and display almost as good. However, you guys were nice enough to build an add-in to WMC, cool. $8 a month is pretty awesome for HD movies to just be THERE. Schweet.

However, that just ain't the case. Even though I'm a lucky bastard and can pull down about 3MB/s (and yes, I mean a little over two 1.44MB floppy disks, or maybe 0.0001 Libraries of Congress), "HD Video" just won't play. I don't use quotes for effect, I use them because that's what you call it, I can't get your player to cough up any information about what the hell resolution, frame rate, color profile, or codec. It skips and sputters, surely because Silverlight 4 isn't hardware-accelerated - but Silverlight 5 just isn't there either.

Now, I can: 1. Minimize WMC. 2. Start Firefox. 3. Go to your website. 4. Log in (WMC is logged in separately). 5. Go to My Account. 6. Click Video Steaming Settings (or whatever the hell it is) 7. Change the rate to 1GB/hr. and 8. Click Next. This gives me a 404 error, but it's been changed. 9. Return to WMC, completely stop the movie, and restart. Then we have video. I can't change that shit in the WMC client. That's cool, but it's not HD. Can I get a discount?

Now, I'd be cool with the fact that my HTPC (which is otherwise quite capable of 1080p, thankyouverymuch) isn't getting HD content, because I could at least have that thing playing and use another device, like my iPhone. Now, I was paying for the ability to stream HD to one device, and I wasn't getting that. I can't give you numbers for sure because your client is so locked down. However, I'm pretty sure that the SD-only stream my HTPC receives plus the mobile video on my iPhone still isn't the resolution I was paying for, but that's now blocked.

Can I have my money (and time) back?

(P.S. Dear Slashdot: You owe me karma back from the Google+ post. How the HELL did that end up there?)

Re:Pricing games and post cancel charges oh my!

[Anonymous Coward]

Now I have to play the "contest the charge on the credit card game" even though I cancelled on the 9th the charge still showed up on the 11th.

What game? If your credit card company doesn't immediately say, 'yes sir, we'll remove the charge and block these guys from charging you again' and then deal with netflix directly from that point on if netflix complains, you need to get a non-crappy credit card.

Credit cards side with the customer ALWAYS. Sometimes unfairly so for the merchants, but that's still better than the alternative.