GovTechGuy writes: FCC chairman Julius Genachowski said Monday that his agency is going to make it harder for mobile carriers to hit customers with mystery fees on their monthly bills. The practice, known as "cramming," typically involves charging customers between $1.99 and $19.99 per month for services they either didn't use or didn't request. The FCC last week announced fines totaling nearly $12 million against four carriers for cramming last week.
At the source of every error which is blamed on the computer you will find
at least two human errors, including the error of blaming it on the computer.