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Businesses

Amazon Labels Millions of Unsold Products For Destruction, New Investigation Finds (theverge.com) 78

Amazon marks millions of unsold products for destruction each year in the UK, according to a new investigation by British television program ITV News. From a report: ITV found stacks of boxes marked "destroy" that were filled with electronics, jewelry, books, and other new or gently used items in one warehouse's "destruction zone." The news outlet caught the practice on camera while going undercover at the Dunfermline fulfillment center in Scotland. It says it tracked some of the goods to recycling centers and a landfill. About 124,000 items at Dunfermline were labeled "destroy" during a single week in April, according to an internal document obtained by ITV News. Just 28,000 items were set aside for donations during the same period. About half of all the stuff that's trashed are things that people returned, a former Amazon employee told ITV. While the other half are "unopened and still in their shrink wrap," the ex-employee said.
Google

Google Executives See Cracks in Their Company's Success (nytimes.com) 84

The seeds of a company's downfall, it is often said in the business world, are sown when everything is going great. It is hard to argue that things aren't going great for Google. Revenue and profits are charting new highs every three months. Google's parent company, Alphabet, is worth $1.6 trillion. Google has rooted itself deeper and deeper into the lives of everyday Americans. But a restive class of Google executives worry that the company is showing cracks. The New York Times: They say Google's work force is increasingly outspoken. Personnel problems are spilling into the public. Decisive leadership and big ideas have given way to risk aversion and incrementalism. And some of those executives are leaving and letting everyone know exactly why. "I keep getting asked why did I leave now? I think the better question is why did I stay for so long?" Noam Bardin, who joined Google in 2013 when the company acquired mapping service Waze, wrote in a blog post two weeks after leaving the company in February. "The innovation challenges," he wrote, "will only get worse as the risk tolerance will go down."

Many of Google's problems, current and recently departed executives said, stem from the leadership style of Sundar Pichai, the company's affable, low-key chief executive. Fifteen current and former Google executives, speaking on the condition of anonymity for fear of angering Google and Mr. Pichai, told The New York Times that Google was suffering from many of the pitfalls of a large, maturing company -- a paralyzing bureaucracy, a bias toward inaction and a fixation on public perception. The executives, some of whom regularly interacted with Mr. Pichai, said Google did not move quickly on key business and personnel moves because he chewed over decisions and delayed action. They said that Google continued to be rocked by workplace culture fights, and that Mr. Pichai's attempts to lower the temperature had the opposite effect -- allowing problems to fester while avoiding tough and sometimes unpopular positions.
"Google executives proposed the idea of acquiring Shopify as a way to challenge Amazon in online commerce a few years ago. Mr. Pichai rejected the idea because he thought Shopify was too expensive, two people familiar with the discussions said."
Businesses

Hawaii's Remote Workers Discover Challenges and Rewards (wsj.com) 48

For many professionals, Hawaii seems a dream spot for remote work. But pulling off remote work in the Aloha state takes more than a plane ticket and a laptop. From a report: The pandemic devastated the state's economy. According to the Hawaii Tourism Authority, visitor arrivals fell 97.6% between August 2019 and August the following year. Employment in the state's leisure and hospitality sector, which accounts for nearly one in five jobs, fell 53% between February and August 2020, according to the Pew Center. Thanks in part to state initiatives -- including pre-arrival coronavirus testing for visitors and marketing campaigns wooing remote workers -- tourism is on the rebound. In April, visitors reached nearly 500,000, compared with roughly 4,500 in April 2020. One program, called Movers and Shakas (named after the friendly Y-shaped hand gesture with extended thumb and pinkie that means "hang loose"), was launched in December with local business leaders. It offers free airfare to remote workers who commit to staying at least a month and participate in volunteer activities. The program's 50 spots attracted 90,000 applications. Applications for the second round will open this month.

As it is elsewhere, reliable Wi-Fi is the litmus test for many. Some areas of the Hawaiian islands, especially rural regions, lack robust broadband or cellular infrastructure. Tomasz Janczuk, a 45-year-old based in the Seattle area who owns and operates a software-development firm, chose the three Big Island hotels that he and his family lived in for a month based on Wi-Fi strength. During an off-road excursion, Mr. Janczuk got a call from an employee about a service outage at his company. He pulled over and had to climb on top of his Jeep for sufficient reception to help troubleshoot the problem. "If there's no Wi-Fi, you have to fall back on cellphones, and that is quite spotty out there," said Mr. Janczuk, who also carried a hot spot. Some workers find that Hawaii's spectacular surroundings -- which drew them in the first place -- can be a distraction. Jasmyn Franks, a social-media strategist for an advertising agency in Kansas City, Mo., began working in mid-May from the palm-tree-filled backyard of her aunt's house in Mililani, a mountainous city on Oahu. Ms. Franks, 30, said initially, the first five to 10 minutes of every conference call were taken up with colleagues admiring her background. "So, there was a point where I was just like, 'OK, let's just take this to the corner or something where it kind of looks like I'm at the house.'"

Google

'Google's No-Click Searches -- Good Or Evil?' (forbes.com) 52

"That Google is the dominant force in web and mobile search won't surprise you," write a columnist at Forbes. "What might, though, is that roughly two thirds of the searches on Google never leave the search results page." That is, the searchers get what they are looking for without leaving Google. These are called "no-click" or "zero-click" searches. The percentages vary a bit depending on device, geography, and the precise definition of "no-click," but it's clear that Google is retaining a large share of searchers within its domain.

Search expert Rand Fishkin, who compiled much of this data, thinks that the percentage of no-click searches will continue to rise... Increasingly, Google tries to provide the information the searcher wants on the search results page. For example, if one clicks "weather" after typing "w," Google provides a large amount of weather data for the user's location at the top of the results: current conditions, plus hourly and daily forecasts. Most users probably find what they need without having to click through to weather.com, where the data is sourced...

A no-click result seems like a win for users, and it almost always is. The loser, if there is one, is the website where Google found the information. Users who might have lingered, consumed other content, subscribed, bought something, or created ad impressions now never get to the website... Google itself disputes that third party websites are being harmed as described by Fishkin. They note that many searches don't result in a click because the searcher refines their query or uses a link like "related searches." They also point out that users can interact with a business directly without having to click. For example, a customer who viewed the address and operating hours of a local business could visit that business despite the lack of a click.

Beyond effort-saving, an additional factor that ensures no-click searches are here to stay is the explosion in smart speaker use. If you ask your Google Assistant or Alexa a question, you don't want multiple options to get the information. You want the answer. I predict that Google will continue to use and expand its no-click results.

Absent legislative or regulatory intervention, they have no reason to impair their user experience.

Government

Ring Once Gave Free Cameras to 100 Los Angeles Police Officers (latimes.com) 25

"In a bid to bolster its claims as a crime-fighting tool, Ring deployed a tactic popular in the business world: influencer marketing," reports the Los Angeles Times. "It selected a cadre of brand ambassadors, rewarded them with free gadgets and discount codes, and urged them to use their connections to promote the Santa Monica security camera startup via word of mouth.

"In this case, the brand ambassadors were Los Angeles Police Department officers." "You are killing it, by the way. Your code has 14 uses, eleven more and I will be sending you every device that we sell," a Ring employee wrote to one officer in a 2016 email. "Do you have any community meetings or crime prevention fairs coming up?"

Ring provided at least 100 LAPD officers with one or more free devices or discount codes and encouraged them to recommend the company's web-connected doorbells and security cameras, emails reviewed by The Times reveal. In more than 15 cases, emails show that officers who received free gadgets or discounts promoted Ring products to fellow police officers or members of the public... [P]articipating officers got tens of thousands of dollars' worth of free and discounted electronics and helped establish a network of personal surveillance cameras that the LAPD could tap into with much less red tape than the typical means of obtaining video.

The practice, privacy and criminal justice experts warn, raises the question of whether LAPD officers were serving the public in their interactions with Ring, or if they were serving a private business and themselves...

It's unclear whether LAPD officers disclosed their arrangements with Ring to the public or fellow officers.

Bitcoin

What Happened When an Entire Town Went Full Crypto (bloomberg.com) 79

Bloomberg Businessweek describes what happened when an anonymous donor started "seeding" the tiny El Salvadoran surfing village of El Zonte (population: 3,000) with Bitcoin, turning it into the world's biggest Bitcoin experiment. Workers now receive their salaries and pay bills in Bitcoin, tourists can buy pupusas with a special Bitcoin payment app, and community projects are financed with Bitcoin donations. According to Jorge Valenzuela, an upbeat 32-year-old surfing aficionado who leads the volunteers, "it has changed my town...." [T]he most striking thing these days is the orange "B" — the international symbol for Bitcoin — splashed on garbage cans, near the entrance of the dirt-floor pizza joint, and hanging on the wall near the surf shack at the beachfront hotel. The town has never had a bank. Now the lone ATM buys and sells Bitcoin... In El Zonte, Bitcoin is a possible solution to an actual problem, as opposed to a solution in search of a problem, which is how critics describe its role in, say, the U.S...

But it was the pandemic that ultimately jump-started the project. When El Salvador's tourism industry and El Zonte's economy collapsed, Michael Peterson started making monthly transfers of about $35 in Bitcoin to 500 families around town [on behalf of an anonymous donor]. He used Wallet of Satoshi, one of the many existing smartphone apps created for small transactions using Bitcoin, which is notoriously impractical — expensive and slow — for everyday purchases. As more stores began asking how they could accept Bitcoin, Peterson decided El Zonte needed its own app. The Bitcoin Beach Wallet, which launched in September, similarly uses technology that allows for small transactions. It shows users how much they hold in Bitcoin and greenbacks and where they can spend it. Shops in town price everything in dollars, whether the underlying transaction is in Bitcoin or not. A cappuccino always costs $3.50, even if Bitcoin's value has just jumped or dropped. In this way, it behaves more like a token than a currency...

He says that 18 months after the project launched, roughly 90% of El Zonte's households are interacting with the currency regularly. "It's crazy how fast Bitcoin has caught on," he says. Businesses are using it on their own to pay bills and accept payments. Residents use transfers to the Strike app, the ATM, and peer-to-peer transactions to move money back and forth between Bitcoin and cash... Many business owners say it makes up just a small fraction of sales. Although some 85% of families have access to smartphones, many still live in cramped houses with dirt floors and tin roofs. But for others, it's clearly been life-altering. A construction crew chief pays his dozen or so employees in Bitcoin. He was sick of losing them for a half-day every month so they could travel to the nearest bank, an hourlong bus ride away, on payday...

El Zonte is among the longest-running experiments of its kind, but it's still largely untested. "I'd be very interested in seeing what happens if we enter a bear market," says McCormack, the British podcaster. "If you're a shop owner and you have $50 a day in Bitcoin sales and all the sudden that goes up to $60, that's cool. But what happens when it starts going down to $40 or $30?"

United States

California Defies Expectations of Doom, Promises Massive Tax Rebate (bloombergquint.com) 301

As California approaches the biggest state tax rebate in U.S. history, Bloomberg News co-founder Matthew A. Winkler questions its reputation as a state doomed by over-regulation and high taxes.

In fact, California "has no peers among developed economies for expanding GDP, creating jobs, raising household income, manufacturing growth, investment in innovation, producing clean energy and unprecedented wealth through its stocks and bonds." By adding 1.3 million people to its non-farm payrolls since April last year — equal to the entire workforce of Nevada — California easily surpassed also-rans Texas and New York. At the same time, California household income increased $164 billion, almost as much as Texas, Florida and Pennsylvania combined, according to data compiled by Bloomberg. No wonder California's operating budget surplus, fueled by its surging economy and capital gains taxes, swelled to a record $75 billion...

While pundits have long insisted California policies are bad for business, reality belies them. In a sign of investor demand, the weight of California companies in the benchmark S&P 500 Index increased 3 percentage points since a year ago, the most among all states, according to data compiled by Bloomberg. Faith in California credit was similarly superlative, with the weight of corporate bonds sold by companies based in the state rising the most among all states, to 12.5 percentage points from 11.7 percentage points, according to the Bloomberg Barclays U.S. Corporate Bond Index. Translation: Investors had the greatest confidence in California companies during the pandemic. The most trusted measure of economic strength says California is the world-beater among democracies. The state's gross domestic product increased 21% during the past five years, dwarfing No. 2 New York (14%) and No. 3 Texas (12%), according to data compiled by Bloomberg. The gains added $530 billion to the Golden State, 30% more than the increase for New York and Texas combined and equivalent to the entire economy of Sweden.

Among the five largest economies, California outperforms the U.S., Japan and Germany with a growth rate exceeded only by China...

Corporate California also is the undisputed leader in renewable energy, with 26 companies worth $897 billion, or 36% of the U.S. industry, having reported 10% or more of their revenues derived from clean technology. No state comes close to matching the 21% of electricity derived from solar energy. Shares of these firms appreciated 282% during the past 12 months and 1,003%, 1,140% and 9,330% over two, five and 10 years, respectively, with no comparable rivals anywhere in the world, according to BloombergNEF. The same companies also increased their workforce 35% since 2019, almost tripling the rate for the rest U.S. overall and four times the global rate...

California companies invested 16% of their revenues in R&D, or their future, when the rest of the U.S. put aside just 1%...

Much has been made of the state reporting its first yearly loss in population, or 182,000 last year. Had it not been for the Trump administration preventing new visas, depriving as many as 150,000 people from moving to California from other countries annually, the 2020 outcome would have been more favorable.

Microsoft

Microsoft CEO Satya Nadella Now Also Elevated to Microsoft's Chairman (msn.com) 19

Microsoft Satya Nadella elevated as Microsoft chairman Satya Nadella "has been elevated as chairman of Microsoft, a recognition of how dramatically he has transformed the world's largest software maker as chief executive over the past seven years," reports the Times of India: He will continue to also hold the CEO position. This makes it the first time since 2000, when co-founder Bill Gates stepped down as CEO, that the same person is holding both positions, demonstrating the company's confidence in Nadella's ability to take it into the future.

In February 2014, when Nadella was appointed CEO, Microsoft's flagship Windows business was weakening, and the company was struggling with its failures in the mobile phone and internet search markets. Nadella, who grew up in Hyderabad and joined Microsoft in the U.S. in 1992, refocused the company around cloud computing and artificial intelligence, and instilled a greater sense of ownership among employees — moves that paid off handsomely. The company's share price has risen nearly 600% since 2014. And since the fourth quarter of 2018, Microsoft has frequently been the most valued publicly listed company in the world, with Apple the only other contender for that spot...

In December, in a filing to the U.S. stock market regulator SEC, the board heaped praise on Nadella for the way he navigated the company through the pandemic, and the manner in which he had transformed the company's culture... The board, the filing said, had asked Nadella to create additional focus on the culture of the organisation for fiscal year 2020 and is very pleased with the results that were achieved. "Based on poll data, 95% of employees feel proud to work at Microsoft. The board credits Mr Nadella for his tremendous progress driving cultural change across the organisation," it said.

AI

Robotic AI-Powered Ship Tries Retracing Mayflower's Voyage, Has to Turn Back (apnews.com) 34

Check out this video footage of the sleek Mayflower 400 slicing through the water, hoping to retrace the historic 1620 journey of the famous ship which carried pilgrims to America. Unfortunately, unlike the real Mayflower, this robotic 21st-century doppelganger "had to turn back Friday to fix a mechanical problem," reports the Associated Press: Nonprofit marine research organization ProMare, which worked with IBM to build the autonomous ship, said it made the decision to return to base "to investigate and fix a minor mechanical issue" but hopes to be back on the trans-Atlantic journey as soon as possible.

With no humans on board the ship, there's no one to make repairs while it's at sea.

Piloted by artificial intelligence technology, the 50-foot (15-meter) Mayflower Autonomous Ship began its trip early Tuesday, departing from Plymouth, England, and spending some time off the Isles of Scilly before it headed for deeper waters.

It was supposed to take up to three weeks to reach Provincetown on Cape Cod before making its way to Plymouth, Massachusetts. If successful, it would be the largest autonomous vessel to cross the Atlantic.

Google

Google Searches for New Measure of Skin Tones To Curb Bias in Products (reuters.com) 72

Google is developing an alternative to the industry standard method for classifying skin tones, which a growing chorus of technology researchers and dermatologists says is inadequate for assessing whether products are biased against people of color. From a report: At issue is a six-color scale known as Fitzpatrick Skin Type (FST), which dermatologists have used since the 1970s. Tech companies now rely on it to categorize people and measure whether products such as facial recognition systems or smartwatch heart-rate sensors perform equally well across skin tones.

Critics say FST, which includes four categories for "white" skin and one apiece for "black" and "brown," disregards diversity among people of color. Researchers at the U.S. Department of Homeland Security, during a federal technology standards conference last October, recommended abandoning FST for evaluating facial recognition because it poorly represents color range in diverse populations. In response to Reuters' questions about FST, Google, for the first time and ahead of peers, said that it has been quietly pursuing better measures.

Science

Ageing Process is Unstoppable, Finds Unprecedented Study (theguardian.com) 202

Immortality and everlasting youth are the stuff of myths, according to new research which may finally end the eternal debate about whether we can live for ever. From a report: Backed by governments, business, academics and investors in an industry worth $110bn -- and estimated to be worth $610bn by 2025 -- scientists have spent decades attempting to harness the power of genomics and artificial intelligence to find a way to prevent or even reverse ageing. But an unprecedented study has now confirmed that we probably cannot slow the rate at which we get older because of biological constraints. The study, by an international collaboration of scientists from 14 countries and including experts from the University of Oxford, set out to test the "invariant rate of ageing" hypothesis, which says that a species has a relatively fixed rate of ageing from adulthood.

"Our findings support the theory that, rather than slowing down death, more people are living much longer due to a reduction in mortality at younger ages," said Jose Manuel Aburto from Oxford's Leverhulme Centre for Demographic Science, who analysed age-specific birth and death data spanning centuries and continents. "We compared birth and death data from humans and non-human primates and found this general pattern of mortality was the same in all of them," said Aburto. "This suggests that biological, rather than environmental factors, ultimately control longevity. The statistics confirmed, individuals live longer as health and living conditions improve which leads to increasing longevity across an entire population. Nevertheless, a steep rise in death rates, as years advance into old age, is clear to see in all species."

Security

80% of Orgs That Paid the Ransom Were Hit Again, Report Finds (venturebeat.com) 91

Boston-headquartered security firm Cybereason's study has found that the majority of organizations that chose to pay ransom demands in the past were not immune to subsequent ransomware attacks, often by the same threat actors. From a report: In fact, 80% of organizations that paid the ransom were hit by a second attack, and almost half were hit by the same threat group. This study offers insight into the business impact of ransomware attacks across key industry verticals and reveals data that can be leveraged to improve ransomware defenses. For example, after an organization experienced a ransomware attack, the top two solutions implemented included security awareness training (48%) and security operations (48%). This research underscores that prevention is the best strategy for managing ransomware risk and ensuring your organization does not fall victim to a ransomware attack in the first place.
EU

Google's Adtech Business Set To Face Formal EU Probe By Year-End (reuters.com) 4

Alphabet unit Google could face its biggest regulatory threat, with EU antitrust regulators set to open a formal investigation into its lucrative digital advertising business before the end of the year, said people familiar with the matter. From a report: It would mark a new front by the EU competition enforcer against Google. It has in the last decade fined the company more than 8 billion euros ($9.8 billion) for blocking rivals in online shopping, Android smartphones and online advertising. An EU probe would focus on Google's position vis-a-vis advertisers, publishers, intermediaries and rivals, one of the people said, indicating deeper scrutiny than the French antitrust agency's case concluded last week. Google made $147 billion in revenue from online ads last year, more than any other company in the world. Ads on its properties, including search, YouTube and Gmail, accounted for the bulk of sales and profits. About 16% of revenue came from its display or network business, in which other media companies use Google technology to sell ads on their website and apps.
Television

Nielsen Now Knows When You Are Streaming (nytimes.com) 57

Nielsen on Thursday announced that it had moved a step closer toward cracking one of the great questions of the modern entertainment world: How big, exactly, is streaming? From a report: Nielsen, the 98-year-old research firm that for decades has had an effective monopoly on measuring TV ratings in the United States, has a new metric that it says allows it to make an apples-to-apples comparison, on a percentage basis, of how many people are streaming shows and films on their TVs versus how many are watching traditional cable and broadcast channels. For the time being, Nielsen reports, people are spending more time watching TV the old-fashioned way -- but streaming is gaining fast.

On Thursday, the firm reported that 64 percent of the time American viewers used their television sets in May 2021 was spent watching network and cable TV, while they watched streaming services about 26 percent of the time. Another 9 percent of the time, they were using their TV screens for things like video games or watching programs or films they had saved on DVR. The streaming share is increasing rapidly. It stood at about 20 percent last year, Nielsen said; in 2019, it was about 14 percent. A Nielsen spokesman said that the firm anticipates the streaming share could go up to about 33 percent by the end of the year. Netflix and YouTube are the streaming leaders, the research firm said, with each capturing 6 percent of total TV time. They are trailed by Hulu (3 percent), Amazon (2 percent) and Disney+ (1 percent). Nielsen calls its new metric The Gauge. It comes in addition to its previous method of measuring how many people are watching streaming platforms, which relies on audio-recognition software included in Nielsen devices that are now in 38,000 households across the country. Both metrics measure only what is viewed on television screens and do not count what is watched on phones or laptops.

Businesses

Blade, the Uber for Helicopters and Chartered Jets, Had a Fake Spokesperson for Three Years (businessinsider.com) 158

For three years until his departure this January, Simon McLaren served as the director of communications for Blade, the urban aviation startup that went public earlier this year at a valuation of more than $800 million. His work in that time was largely what you'd expect of a company spokesperson -- except for the fact that Simon McLaren doesn't actually exist. Business Insider reports: After Insider sought to verify McLaren's identity, Blade CEO Rob Wiesenthal admitted in an interview that McLaren was a made-up persona invented by him and his colleagues, and that Wiesenthal masqueraded as McLaren in telephone conversations with news outlets. The ruse lasted for years, duped numerous journalists, and included a puzzling public drama around McLaren's purported departure from Blade. None of it was real. Numerous news outlets quoted Simon McLaren as though he were a real spokesperson.

McLaren has no substantial online presence outside of a Blade email address, a Twitter account created last December, and a Medium profile created last November. His personal website, created this January, was registered through a proxy, and he uses a 1966 photo of British racing driver Graham Hill across his accounts in place of a profile picture. Still, McLaren has been treated as a real human by a variety of news outlets since his apparent debut in the pages of Vanity Fair in 2018. Serving as the institutional voice of Blade in stories about the company's compliance with federal regulations, medical supply shuttles, and negotiations with the town of East Hampton, McLaren has been quoted by the New York Times, the New York Post, Curbed, the Washington Post, Fox Business, and CNN.

Privacy

Hackers Are Selling Data Stolen From Audi and Volkswagen (vice.com) 21

On Friday, Volkswagen disclosed a data breach that it said affected 3.3 million customers and interested buyers. On Monday, hackers put the data stolen from the car maker on sale on a notorious hacking forum. From a report: In the sales listing reviewed by Motherboard, a hacker that goes by 000 wrote that the data included email addresses and Vehicle Identification Numbers (VIN). The hacker also posted two samples of the data, which included full names, email addresses, mailing addresses, and phone numbers. The type of data seems to align with what Volkwagen admitted was stolen. In a website set up by a cybersecurity vendor on behalf of the car maker, Volkswagen said that "the majority" of affected data included: "first and last name, personal or business mailing address, email address, or phone number. In some instances, the data also included information about a vehicle purchased, leased, or inquired about, such as the Vehicle Identification Number (VIN), make, model, year, color and trim packages."

But for 90,000 victims, the data also included "more sensitive information relating to eligibility for a purchase, loan, or lease. Nearly all of the more sensitive data (over 95%) consists of driver's license numbers," according to the company, which added that the majority of data pertains to Audi customers and interested buyers in the US and Canada only. The company also said it believes the data was left unsecured by a vendor. (Audi is owned by the Volkswagen Group.) "There were also a very small number of dates of birth, Social Security or social insurance numbers, account or loan numbers, and tax identification numbers," the website read.

Math

When Graphs Are a Matter of Life and Death (newyorker.com) 122

Pie charts and scatter plots seem like ordinary tools, but they revolutionized the way we solve problems. From a report: John Carter has only an hour to decide. The most important auto race of the season is looming; it will be broadcast live on national television and could bring major prize money. If his team wins, it will get a sponsorship deal and a chance to start making some real profits for a change. There's just one problem. In seven of the past twenty-four races, the engine in the Carter Racing car has blown out. An engine failure live on TV will jeopardize sponsorships -- and the driver's life. But withdrawing has consequences, too. The wasted entry fee means finishing the season in debt, and the team won't be happy about the missed opportunity for glory. As Burns's First Law of Racing says, "Nobody ever won a race sitting in the pits."

One of the engine mechanics has a hunch about what's causing the blowouts. He thinks that the engine's head gasket might be breaking in cooler weather. To help Carter decide what to do, a graph is devised that shows the conditions during each of the blowouts: the outdoor temperature at the time of the race plotted against the number of breaks in the head gasket. The dots are scattered into a sort of crooked smile across a range of temperatures from about fifty-five degrees to seventy-five degrees. The upcoming race is forecast to be especially cold, just forty degrees, well below anything the cars have experienced before. So: race or withdraw?

This case study, based on real data, and devised by a pair of clever business professors, has been shown to students around the world for more than three decades. Most groups presented with the Carter Racing story look at the scattered dots on the graph and decide that the relationship between temperature and engine failure is inconclusive. Almost everyone chooses to race. Almost no one looks at that chart and asks to see the seventeen missing data points -- the data from those races which did not end in engine failure.

Businesses

The Global Chip Shortage is Creating a New Problem: More Fake Components (zdnet.com) 72

Industry analysts believe that the global chip shortage is creating the perfect environment for counterfeit semiconductors to enter the market. From a report: With demand looking unlikely to calm down, analyst firm Gartner estimates that the semiconductor shortage will last well into 2022, and has warned equipment manufacturers that wafer orders could come with up to 12 months of lead time in the coming months. For some companies, this will mean finding an alternative way of stocking up on chips or shutting down production lines. In other words, the current times are opening up a golden opportunity for electronic component counterfeiters and fraudsters to step in. "If next week, you need to get 5,000 parts or your line will shut down, you will be in a situation of distress purchase and you will put your guard down," Diganta Das, a researcher in counterfeit electronics at the Center for Advanced Life Cycle Engineering (CALCE), tells ZDNet. "You won't keep to your rules of verifying the vendor or going through test processes. This is likely to become a big problem."

As part of his research, Das regularly monitors counterfeit reporting databases like ERAI, and although it is too early to notice a surge, he is confident that the number of reports will start growing in the next six months as companies realize they have been sold illegal parts. The problem, of course, is unlikely to affect tech giants whose reliance on semiconductors is such that they have implemented robust supply chains, and will typically only purchase components directly from chip manufacturers. Those at risk rather include low-volume manufacturers whose supply chain for semiconductors is less established -- but it could include companies in sectors that are as critical as defense, healthcare and even automotive.

Transportation

Southwest Airlines Delays and Cancels Flights for a Third Day (nytimes.com) 22

Hundreds of Southwest Airlines flights were delayed or canceled again on Wednesday as the company sought to resolve disruptions from earlier in the week amid a pickup in summer travel. From a report: The headaches for Southwest, which is widely credited for pioneering the low-fare airline business model, began on Monday night, when a problem with a weather data supplier prevented the airline from safely flying planes. The issue was resolved within hours, but on Tuesday the airline suffered its own technological problems, resulting in half of its flights that day being delayed and many being canceled, according to FlightAware, a flight tracking service. Spillover from that episode caused Wednesday's problems, the airline said. About 10 percent of Southwest's flights were canceled and another 19 percent were delayed by midafternoon, according to FlightAware.

"While our technology issues from Tuesday have been resolved, we are still experiencing a small number of cancellations and delays across our network as we continue working to resume normal operations," Dan Landson, a Southwest spokesman, said in a statement. Southwest said on Tuesday that it was having problems with "network connectivity." Mr. Landson said that those troubles were unrelated to the weather data problems from Monday and that there was no indication the airline's computer systems had been breached or hacked. The flight disruptions came at a critical time for a company celebrating its 50th year.

Bitcoin

El Salvador Seeks World Bank Help For Bitcoin Implementation (reuters.com) 186

El Salvador has sought assistance from the World Bank as it implements its move to use bitcoin as a parallel legal tender alongside the U.S. dollar, Finance Minister Alejandro Zelaya said on Wednesday. From a report: Zelaya said the Central American country has tapped the World Bank for technical assistance on rules and implementation of bitcoin. Zelaya also said ongoing negotiations with the International Monetary Fund have been successful, though the Fund said last week it saw "macroeconomic, financial and legal issues" with the country's adoption of bitcoin. read more Zelaya said on Wednesday the IMF is "not against" the bitcoin implementation. Further reading: El Salvador saw bitcoin-based remittances rise 300% year over year in May.

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