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Television IT Technology

Samsung Activates TV Block Function To Render All TV Sets That Were Looted and Stolen Useless (blogspot.com) 161

Samsung South Africa has announced that it has activated a TV Block Function on all Samsung TV sets stolen during the looting, violence and unrest in parts of KwaZulu-Natal and Gauteng during July that saw TV sets stolen from Samsung warehouses. From a report: Samsung has activated TV Block on all Samsung television sets looted from its Cato Ridge distribution centre in KwaZulu-Natal since 11 July. Samsung's television block technology is already pre-loaded on all Samsung TV products and the company says that all sets taken unlawfully and stolen from Samsung warehouses are being blocked, rendering them useless.

TV Block is a remote, security solution that detects if Samsung TV units have been unduly activated, and ensures that the television sets can only be used by the rightful owners with a valid proof of purchase. Samsung SA says that the aim of the technology is to mitigate against the creation of secondary markets linked to the sale of illegal goods, both in South Africa and beyond its borders.

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Samsung Activates TV Block Function To Render All TV Sets That Were Looted and Stolen Useless

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  • by Rosco P. Coltrane ( 209368 ) on Tuesday August 24, 2021 @01:26PM (#61725243)

    Another excellent argument in favor of never letting a "smart" TV on the internet.

    • by phalse phace ( 454635 ) on Tuesday August 24, 2021 @01:32PM (#61725273)

      Sooo Samsung can brick products remotely eh?

      Yes [slashdot.org]

    • There are other ways to get digital data into a TV. Over-the-air digital TV broadcasts include digital guide data, for instance. If you wanted to be clever, you could include a trigger in there.
      • and then FOX / FCC can be blamed?

        And what if the FCC says this can not be used to block repair.

        • And what if the FCC says this can not be used to block repair.

          But this is happening in SA, not the USA. I dont think the FCC has any jurisdiction overseas. That is why its the *F*CC not the *I*CC.

        • FOX?

          Also ABC / NBC / CW / CBS / PBS / Telemundo / ION etc...

        • There is a saying, if you steal from a thief, he will never call the cops on you.
          • You obviously missed the "COPS" episode where the crackhead called the cops because her dealer stole $20 from her. The dealer claimed innocence saying she wasn't a dealer, she was a prostitute. They carted them both off to jail.
          • No. He'll (or "she" - there's no gender bar on criminality) just issue a contract on the person they think is a perp. Or do the job themselves. "De-escalation" is not in their vocabulary.
      • by gweihir ( 88907 )

        A simple firmware update check and a special firmware pushed as response is quite enough.

    • Or a cellphone connecting to a cell tower, or a cable modem to an ISP.

    • From the article, it seems you may need to connect it to the internet at least once to activate it.

      Still sucks, but Samsung isn't stupid.

    • by Kisai ( 213879 ) on Tuesday August 24, 2021 @01:56PM (#61725375)

      I have a mixed opinion of this.

      I'm not against "activation of device" to ensure that the product was paid for, but "calling home", especially in the case of samsung which downloads ads and unwanted cruft to the TV, is over the line.

      One-time activation is fine to ensure that something was paid for, and not merely shoplifted or illegally copied. But when it comes to physical products it leads to a potential problem where the device "deactivates" or the software that ensures the activation was done fails. This ends up with a lot of e-waste as people don't know why it's failing.

      Continued "cloud" account cruft is a curse upon software already. The software better have a non-intrusive (eg no chromium-based GUI tool, no python, no node.js, etc) background app that does whatever it needs to do via the cloud no frequent than once a week. Too many damn programs want their auto-update tool active, and the result is logging into the PC and getting spammed by pop-ups about products I don't want, or upgrades I'm not interested in, BY THE SOFTWARE I'M USING. Magix and Epic do this incessantly, and if you don't have family mode enabled on Steam, Steam will do it too. Corel will also do it.

      • For Steam, go to settings, interface and deselect "notify me about additions or changes to my games, new releases, and upcoming releases." That'll stop the bs pop ups.
      • by lsllll ( 830002 )

        One-time activation is fine to ensure that something was paid for, and not merely shoplifted or illegally copied. But when it comes to physical products it leads to a potential problem where the device "deactivates" or the software that ensures the activation was done fails.

        What about if a device was stolen and I reported it to the police and then Samsung? If it never checked back with Samsung, then the thief would have gotten away with the loot. I'm not saying I agree with devices phoning home constantly, but there could be an upside, too.

        Reminds me of this time I bought a Valentine One radar detector from someone on Craig's list. After using it for a few days, I thought it was giving way too many false alarms, so I sent it to Valentine One in Ohio to fix it for $99. A fe

      • by phantomfive ( 622387 ) on Tuesday August 24, 2021 @03:10PM (#61725659) Journal

        I'm not buying a Samsung TV, that's for sure.

      • by CoolDiscoRex ( 5227177 ) on Tuesday August 24, 2021 @05:37PM (#61726169) Homepage

        One-time activation is fine to ensure that something was paid for, and not merely shoplifted or illegally copied

        To ensure that something was paid for?

        Once upon a time, we assumed that something was paid for unless there was clear evidence that it was not. I mean, how do we know you paid for your shoes? Your shirt? The gallon of milk in your refrigerator? Your couch? Your belt? The gum you are chewing? Your microwave?

        Should you be required to carry proof of purchase for every product that you control? Who has the right to demand it, me, or a company? What should their market cap be to enjoy this power?

        Should someone come over once a year or so to, say, inventory your home and verify that you own everything contained therein?

        Would that be reasonable?

        Technical opportunity does not change this, in my opinion. Systems are flawed, and not 100% accurate. Disabling some persons legally-owned device is tampering with private property, property that you no longer own. It does not matter what you think, I cannot go in your house and swipe something because I think it is stolen. Nor can I render it inoperable.

        Neither should large corporations have this power.

        I would be jailed immediately and it is an aberration that corporations get special rights and powers. Yeah, I know it is done all the time and is normal, but acceptance is how the unacceptable becomes acceptable. We are the frogs and the water goes up one degree each month. Out two-tiered justice system where corporations routinely get to thumb their noses at private property rights is not something that anyone should ever champion, imho. The water is close to boiling as it is.

        • I would only see this as a problem if the company was slow or unable to resolve real errors in the activation process.

        • Should you be required to carry proof of purchase for every product that you control? Who has the right to demand it, me, or a company? What should their market cap be to enjoy this power?

          Technical opportunity does not change this, in my opinion

          I disagree, because it seems like those anti-theft tags in clothing stores. It's just a "one-time activation" when the cashier removes it and deters theft.

          I would be jailed immediately and it is an aberration that corporations get special rights and powers.

          Well, these aren't mutually exclusive. I can say that corporations do bad things while still not wanting my TV stolen or having people looting businesses.

        • Once upon a time, we assumed that something was paid for unless there was clear evidence that it was not.

          You've never lived in South Africa have you?

          Activate-on-setup TVs are actually quite a clever solution for a uniquely SA problem.

    • The problem with their plan is it requires the network card to work properly in the first place. [technastic.com]
    • What was the "excellent argument" supposed to be?

      Anyway, it didn't lead to any [prior] mention of registration or failing safely. I'm basically opposed to the idea of purchasing products that assume I'm guilty until proven innocent. The presumption of guilt can always be changed, which makes it worse.

      Disclaimer needed? My personal experiences with a Samsung smartphone were so negative that I have actively avoided Samsung products ever since. Mostly battery and support failures. (However my new Oppo has fina

    • by Alumoi ( 1321661 )

      Except when all TVs will need to be activated in order to be used. Coming soon to a TV near you, maybe in the next couple of years.

    • by gweihir ( 88907 )

      They can also probably locate them and record audio and maybe even video. Stealing a modern appliance is a pretty bad idea.

    • Unfortunately, not letting it on the Internet seems to mean that you cannot use it. "...the television sets can only be used by the rightful owners with a valid proof of purchase. ..." It also means that I'll never buy a Samsung TV.
    • by Cito ( 1725214 )

      Would that Samsung TV leaked "weeping angel" exploit let user bypass activation and disable all that call home stuff?

  • by Anonymous Coward
    I never connect my TVs to the internet. I use a chromecast or some other HDMI accessory for streaming. It seems like there are only downsides to doing this.
  • While it's disgusting that so many sets were stolen, stolen ones resold on a secondary market actually see use and aren't wasted products meant to create artificial scarcity.

    The planet is already a dumping ground for devices with planned obsolescence baked in, but this is another level of "If we can't profit off of these, no one can, environmental impact of turning them into useless piles of junk be damned."

    At the very least, if they hadn't been disabled, they would be used, instead of pointlessly tur
    • by Ostracus ( 1354233 ) on Tuesday August 24, 2021 @01:37PM (#61725289) Journal

      Ooooh, gosh darn it, returning them to the place they stole them from. It only becomes E-waste because people don't want to be held responsible for their actions.

    • Re: (Score:2, Insightful)

      by Chas ( 5144 )

      Sorry. But if Samsung isn't getting paid for their product, they're under no obligation to allow you to keep a functional device.

      This isn't a "no harm, no foul" scenario.

      And justifying it with "artificial scarcity" is a bullshit reason to allow people to steal from you.

    • They were always going to end up as waste. This just accelerates the process; it doesn't change it.

    • At the very least, if they hadn't been disabled, they would be used, instead of pointlessly turned into waste.

      The first time. After that, they just aren't a target for theft any more.

      Just look at how hard it is to resell a stolen (iCloud-locked) iPhone. Thieves literally have to resort to phishing attacks against the former owner to have a chance at making the phone viable for resale.

  • TV Block is a remote, security solution that detects if Samsung TV units have been unduly activated

    Samsung TV's require activation now? Is this something new? I haven't purchased a Samsung TV in about a decade.

  • by Opportunist ( 166417 ) on Tuesday August 24, 2021 @01:31PM (#61725265)

    You're ruining the second hand market in South Africa!

    First rob doctrine and all that!

  • by MachineShedFred ( 621896 ) on Tuesday August 24, 2021 @01:35PM (#61725283) Journal

    I'd really like it if someone didn't fat finger something in a console somewhere and cause my TV to be rendered useless.

    No thanks, guess I'll go with a manufacturer that doesn't go out of their way to make products worse.

    • They all do the same shit, and mostly worse than Samsung.

  • You should include a complimentary pi-hole to separate out Samsung traffic.

    An Nvidia Shield or chromecast, or Google TV device doesn't need anything from Samsung.

    Don't add the TV to WIFI or plug it into your local network. Treat it as a dumb TV.

    I think Apple does something similar for stolen phones?

  • by AnotherBlackHat ( 265897 ) on Tuesday August 24, 2021 @01:48PM (#61725335) Homepage

    So they're trying to convince people that Samsung TVs are so useless they aren't even worth stealing?

    • Re:No Steal I (Score:4, Insightful)

      by Ostracus ( 1354233 ) on Tuesday August 24, 2021 @01:52PM (#61725361) Journal

      Well since technically it's their property by slashdot rules they can do whatever they want including bricking it. Once they have sold it then it's a different matter, but that's not this story. It's like when people install kill switches in their vehicles to stop thieves.

      • Yeah, I mean, I don't want one - but when you steal it from a Samsung warehouse, you are definitely stealing Samsung's property. Lucky for me, I have enough space that there are no open WiFi nodes nearby, and my TV's have never been connected to the internet. If one tried to mandate verification before letting me use it, I'd return it. Doesn't take many of those to get retailers to sour on the brand.
  • Wait a while (Score:4, Insightful)

    by A10Mechanic ( 1056868 ) on Tuesday August 24, 2021 @01:50PM (#61725343)
    Sooner or later, they'll lose control of the codes, and every Samsung will get bricked by someone. Let's hope it's later.
    • Re:Wait a while (Score:4, Interesting)

      by hawk ( 1151 ) <hawk@eyry.org> on Tuesday August 24, 2021 @01:59PM (#61725389) Journal

      The screen will display, "Send $100 in bitcoin to release your television" . . .

      • Re:Wait a while (Score:5, Insightful)

        by Cyrano de Maniac ( 60961 ) on Tuesday August 24, 2021 @02:33PM (#61725533)

        You jest, but let's be honest, that's what this hardware disable feature is really about.

        Samsung (and I'm sure other manufacturers) would love to turn equipment enablement into a subscription service. "For just $9.95/month or $99.95/year your Samsung smart TV will open up a world of entertainment for you, your family, and friends." Then they'll claim that they sell the hardware at a loss but make money on the subscription service, thereby justifying their rent-seeking behavior. I mean, how else are they going to continue to invest in software updates and product improvements -- they're practically a bankrupt charity you know.

        • by hawk ( 1151 )

          actually, it's more prediction than jest.

          Following the inevitable data breach, it would be perhaps the quickest way for malevolent actors to cash in.

        • Rental services for home appliances are plentyful in South Korea. Friges, laundry machines, dish washers, A/C, TVs, and air cleaners can be rented for a monthly subscription. I rent a water dispenser. You have to commit to a 3-year contract. There are some benefits such as a service person stopping by every three months to clean filters and perform maintenance. After three years, you can (1) return the device or (2) commit to a new contract for the newest model. It's a wet dream for all hardware manufacture
      • Along with a threat that the TV's camera caught you doing something embarrassing in front of the TV and it will also be released.

    • Absent painful consequences there will be no blowback.

    • No they won't. They can do the same to any Windows computer, Android or iPhone and yet, we haven't see that happen. Maybe because it's not just a matter of "having control of the codes". These devices all check-in with an activation server. So you'd have to either find a way to change the records on their server or modify their OS or firmware to contact a different server and then setup your own server which would then deactivate the devices. No one is going through all that effort for something that'd be e
  • by LordHighExecutioner ( 4245243 ) on Tuesday August 24, 2021 @01:54PM (#61725371)
    We now have a Samsung device that cannot explode ? Just transformed into a paperweight ?
  • Expet a sudden surge of interes in south africa for replacement controller boards for said TV and/or generic controllers for the LCD pannel used...

    No biggie.

  • Of course, this won't simply be "brick" instructions, will it? The internet does two-way communication, right? So when a "stolen" TV gets re-connected and phone home, the Samsung back-end server is going to grab the IP address from which the set connects and route that to the police even while it is bricking the TV. So not only will your NetFlix movie stop in mid play-back, just as the picture freezes, your door will get kicked in so you can invite five nice armed officers in for coffee a cake.

    Shortly af
    • Major vendors and manufacturers already do serial tracking at point of sale. Partly to start warranty at time of purchase, partly to catch scammers who buy a product and return a different broken one.

      It would take more than knowing the serial number to get a device marked as stolen. At least if they're doing things right, they should be able to ask basic questions to correlate ownership like the store where it was purchased or date of purchase.

  • Disconnect it from Wi-Fi ASAP and get a Roku for "Smart" TV functionality.

    Hell... you should probably do that anyway, as Samsung's "Smart" TV functions are getting more flaky and ad filled by the day.

  • OK to lock? (Score:3, Insightful)

    by jddimarco ( 1754954 ) on Tuesday August 24, 2021 @02:31PM (#61725519)
    Since Samsung still owns those particular TVs (they were stolen from a Samsung warehouse), it seems legitimate that Samsung can lock them. But is this remote lock capability disabled when Samsung sells the TV legitimately? Once it's no longer Samsung's TV, it seems unreasonable that they would continue to be able to disable it.
    • Once it's no longer Samsung's TV, it seems unreasonable that they would continue to be able to disable it.

      They aren't disabling the TV, they disabling the software that runs on the TV. When setup your TV, you have to agree to their terms of service which no doubt includes allowing them to remotely deactivate your TV.

      Welcome to the shitty world of End User License Agreements!

      • > Welcome to the shitty world of End User License Agreements!

        I don't remember any other world of End User License Agreements.

  • This article made me curious so I did some Googling. The ability to remotely wipe/disable device seems to have significantly reduced theft. Once it is know that stolen devices can't really be used/resold, all but the dumbest criminals will stop stealing them. Unfortunately, Apple built in a way to provide your phone number/email address on the lock screen in order to help lost phones get returned. Sophisticated thieves then use this to Phish the iCloud credentials. That will probably have to go away.
  • Isn't it nice to know the maker of your TV set has you by the balls?
  • Millions of car audio systems require you to enter a PIN or code if it loses power, which is what happens when it is stolen.

    I speculate that the Samsung system is similar.

  • like right before the kick off of the superbowl or something like that
  • The problem here is that it destroys the second-hand market, because you can never really be sure that the original owner acquired the device legally. And if I can't *buy* the TV used, that means I can't *sell* the TV when I want to upgrade. So, I will not be purchasing any Samsung TVs new or used until this remote-bricking bug gets patched.
  • I've never plugged a TV into the Internet or given it my wireless password, so these things will still have a resale value if thieves are basic enough to just do the same.

    And this is one of the reasons WHY I don't plug things into the Internet... because I don't want a product that only works while Samsung et al wants it to work (not because I stole them, but because the damn TV belongs to me, not Samsung).

    It's also the reason that I don't own a TV. I *do* own a projector, a monitor, a series of devices wi

  • Once I buy the TV, they should transfer the disable key to me and delete it from their database. Even if I trusted Samsung, I don't trust their security against guys who hacked a frigging oil pipeline.

  • I can already brick your TV with simple IR commands. Quite simple actually. You will need a bdm cable to connect to your TV and reload firmware. As for bricked TV by Samsung erase or remove the memory chip storing the flags. It's not like the TV set explodes it just stops working.
  • Another locke-lockie story regarding Samsung in a less than 24 hour period.

    I'm avoiding S&Msung products for now on.

  • on one hand this is smart and can make crime less attractive - on the other it means that samsung can just do things like disallow resales and brick tv's which is not cool

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