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Cellphones

The iPhone Is a Nightmare For Carriers 438

New submitter HungryMonkey writes "According to the latest EBITDA numbers from AT&T, Sprint, and Verizon, the subsidies they have to pay Apple in order to carry the iPhone are drastically reducing their profits. From the Article: '"A logical conclusion is that the iPhone is not good for wireless carriers," says Mike McCormack, an analyst at Nomura Securities. "When we look at the direct and indirect economics that Apple has managed to extract from the carriers, the carrier-level value destruction is quite evident."' So one money sucking leech has attached itself to another money sucking leech?"
Cellphones

4G Phones Are Really Fast — At Draining Batteries 281

Hugh Pickens writes "With Verizon's 4G network covering a good chunk of the country and AT&T gaining ground, more smartphone users have access to the fastest wireless service available. But because 4G coverage isn't truly continuous in many locations, users' batteries are taking a big hit with 4G, as phones spend an lot of battery power trying to hunt down a signal. 'You've got a situation where the phones are sending out their signals searching and searching for a 4G tower, and that eats up your battery,' says Carl Howe, a vice president for research firm Yankee Group. The spottiness of 4G stems at least in part from the measured approach carriers have taken to it, rolling out the service city by city. There are a few tricks 4G users can try to extend battery life such as turning off your 4G connection when you don't need the fastest speeds — when using email, for instance — or using a program such as JuiceDefender to search for apps you may have downloaded that you don't need to run all the time, and erase them."
Android

Google Pulls Support For CDMA Devices 272

An anonymous reader writes "Google has just made some interesting changes to their developer pages. As of today, all of the documentation, source code, and firmware images pertaining to CDMA Android devices (including the Verizon Galaxy Nexus) have been removed. A statement from Google explains that the proprietary software required to make these devices fully functional got in the way of Android's open source nature, so CDMA devices are no longer supported as developer hardware. What does this mean for the Galaxy Nexus, which is only available as CDMA in the U.S.?"
Businesses

New Mobile Plan Pools Data On Unlimited Devices 68

Hugh Pickens writes "PC Magazine reports that Ting, a new reseller of Sprint's voice, 3G and WiMax services, has a new approach to mobile pricing that lets customers buy minutes, messages, and data separately, and allows households to pool them to an unlimited number of phones and data devices on one account. 'Household data plans are the next step for consumers, mainly because people are adding more connected screens and devices to their lifestyle,' writes Kevin Tofel. 'And different household members have different data needs; some use a little while others consume gobs of gigabytes. Why not average out the usage across multiple devices?' Both AT&T and Verizon have hinted at offering shared data plans in the future, but the devil's in the details, says Tofel. 'My hope is that family data plans come soon, to all carriers, just like we have for family voice and messaging plans.'"
AT&T

How Much LTE Spectrum Do Big Carriers Have? 99

alphadogg writes "The top U.S. carriers over the past year have stepped up their efforts to grab more spectrum for 4G wireless data services needed to accommodate a seemingly insatiable and exploding population of iPhone, iPad and other mobile device users. Here's a look at where Verizon, AT&T and others are at on the spectrum acquisition front and what they'll need in the future to deliver ubiquitous 4G service across the United States as mobile users seek to view and exchange more video and other bandwidth-hogging content."
Networking

The 'Cable Guy' Now a Network Specialist 235

Hugh Pickens writes "Amy Chozick reports that cable guys, long depicted as slovenly cranks who dodged growling dogs and tracked mud on the living room carpet, often have backgrounds in engineering and computer science and certifications in network engineering. 'Back in my day, you called the phone company, we hooked it up, gave you a phone book and left,' says Paul Holloway, a 30-year employee of Verizon, which offers phone, Internet, television and home monitoring services through its FiOS fiber optic network. 'These days people are connecting iPhones, Xboxes and 17 other devices in the home.' The surge in high-tech offerings comes at a critical time for cable companies in an increasingly saturated Internet-based market where growth must come from all the extras like high-speed Internet service, home security, digital recording devices and other high-tech upgrades. 'They should really change the name to Time Warner Internet,' says Quirino Madia, a supervisor for Time Warner Cable. 'Nine out of 10 times, that's all people care about.' Despite their enhanced stature and additional responsibilities, technicians haven't benefited much financially. The median hourly income in 2010 for telecommunications equipment installers and repairers was $55,600 annually, up only 0.4 percent from 2008."
Businesses

Verizon Backtracks On $2 Convenience Fee 281

Velcroman1 writes with a followup to yesterday's news that Verizon would be implementing a $2 'convenience fee' for certain online and phone-based bill payments. In addition to dealing with outrage from customers, Verizon also felt resistance from the Federal Communications Commission, who decided they would investigate the matter. Today, in a brief press release, Verizon announced that they've canceled their plans for the new fee in response to customer feedback.
Businesses

Verizon Adds $2 Charge For Paying Your Bill Online 562

An anonymous reader writes with this excerpt from geek.com (based on a report at Droid Life) that makes me consider quitting or at least suspending the very expensive service 3G data service I get from Verizon: "With 2012 about to start, it seems Verizon has decided paying your bill online or over the phone is now worthy of an extra charge. So, from January 15, anyone choosing to pay their monthly bill using either method will incur a $2 charge. Verizon is classing the charge as a 'convenience fee' which translates into them deciding allowing you to pay either online or over the phone is a convenience. They also explain in the FAQ above that the fee allows them, 'to continue to support these bill payment options.' Really, Verizon? When did offering online payments or accepting phone calls from customers get so much more expensive?"
Businesses

Verizon Considering Purchase of Netflix 139

schwit1 writes "Shares of Netflix soared more than 6% Monday on a report that Verizon Communications is considering buying the troubled movie renter. Verizon is reportedly evaluating whether a purchase of Netflix could provide an entry into the video delivery business, DealReporter said, citing a source close to the matter. The news comes as Netflix continues to struggle from a series of missteps earlier this year when it raised subscription prices and separated its DVD-by-mail service and streaming. Netflix's stock price plunged to a new 52-week low two weeks ago when the company warned it would fall to a loss in 2012 if it failed to boost its bruised customer base."
Verizon

Verizon Tech Charged In $4.5M Equipment Scam 104

McGruber writes "Michael Baxter, a 62-year-old man from Ball Ground, Georgia, was recently arrested and charged with multiple counts of fraud for allegedly placing false equipment orders. As a network engineer at the southeastern regional headquarters of Verizon Wireless, Baxter allegedly submitted hundreds of fraudulent service requests to Cisco. According to prosecutors: 'The service requests were fraudulent in that no parts needed to be replaced, and instead of placing the replacement parts into service in Verizon Wireless network, Baxter simply took them home and sold them to third-party re-sellers for his own profit.'"
Cellphones

AT&T Repeats As Lowest-Rated Wireless Carrier 201

redletterdave writes "Consumer Reports' latest ratings survey of cell phone carriers revealed that Verizon Wireless scored the highest satisfaction score out of the four major U.S. service providers, earning particularly high grades for texting and data service. Verizon was followed closely by Sprint and T-Mobile USA, but all three companies earned scores lower overall than their figures from last year. AT&T was at the very bottom of the list for the second year in a row. While AT&T's satisfaction score in 2011 wasn't as bad as its score from 2010, the Dallas-based cell phone provider, which recently discontinued its bid to acquire its better rival T-Mobile, still ranked at the bottom of the pack. Last year, AT&T was the only carrier for the Apple iPhone, but still managed to receive the lowest scores."
AT&T

Mobile Industry Rolls Out Game Rating System 49

alphadogg writes "Mobile telecom trade group CTIA and the Entertainment Software Rating Board will roll out a rating system for mobile applications similar to ratings on other electronic games, the groups announced Tuesday. Six mobile application storefronts will support the rating system and will roll out the ratings in the coming months, CTIA said. AT&T, Microsoft, Sprint Nextel, T-Mobile USA, U.S. Cellular and Verizon Wireless are the founding members of the rating system." An opinion piece at Gamasutra points out that this initiative falls a bit flat without Apple or Google on board, since iOS and Android are so vital to the current mobile gaming industry. "In the long run, the ESRB/CTIA announcement could be another sign of shifting power in the gaming industry. Normally, the ESRB gets what it wants. But it has no leverage against Apple and Google."
Businesses

Net Neutrality and Carrier Incentives To Invest 170

An anonymous reader writes "In policy debates before Congress and the FCC, the big ISPs and wireless carriers (Verizon, AT&T, Comcast, Cox, Sprint) argued that net neutrality rules would give them less incentive to upgrade their networks. The reality is just the opposite, says Infoworld's Bill Snyder, citing a game-theoretic work done by two researchers at the U. of Florida's business school. If carriers can charge premium prices for expedited service, they have an incentive not to invest. Hmm, this reminds me of the agriculture business, where prices are sometimes propped up by paying farmers not to grow crops."
Privacy

Did Feds' Use of Fake Cell Tower Constitute a Search? 191

hessian writes with this story in Wired: "Federal authorities used a fake Verizon cellphone tower to zero in on a suspect's wireless card, and say they were perfectly within their rights to do so, even without a warrant. But the feds don't seem to want that legal logic challenged in court by the alleged identity thief they nabbed using the spoofing device, known generically as a stingray. So the government is telling a court for the first time that spoofing a legitimate wireless tower in order to conduct surveillance could be considered a search under the Fourth Amendment in this particular case, and that its use was legal, thanks to a court order and warrant that investigators used to get similar location data from Verizon's own towers."
Networking

Verizon Announces Pay-Per-Use 'Turbo Boost' For Smartphones 129

renek writes "In one of the most brazen attacks on net neutrality to date, Verizon has announced it will offer a so called 'Turbo Boost' for smart phones that run on its wireless network. 'Verizon will publish an API that could allow consumers to 'turbocharge' the network bandwidth their smartphone apps use for a small fee, executives said Tuesday. Verizon anticipates that a customer running an app on a smartphone will have the option to dynamically snatch more bandwidth for that app, if network congestion slows it down, said Hugh Fletcher, associate director for technology in Verizon's Product Development and Technology team. The app, however, must be running what Verizon referred to as the network optimization API it is currently developing, and hopes to publish by the third quarter of 2012.'"
Verizon

Is Verizon Breaking FCC Regulations With Locked Bootloaders? 143

First time accepted submitter PcItalian writes with an excerpt from an interesting editorial on XDA Developers: "The open access provision requires Verizon to 'not deny, limit, or restrict the ability of their customers to use the devices and applications of their choice on the licensee's C Block network.' It goes on to say, 'The potential for excessive bandwidth demand alone shall not constitute grounds for denying, limiting or restricting access to the network.' Verizon bought Block C and tried to have the provisions removed. They failed. ... That means if a device uses the Block C frequencies, Verizon cannot insist what apps or firmware it runs. ... So the question is, do any devices use Block C frequencies? Yes. Some are called Hotspots. Others are called the HTC Thunderbolt... [Hotspots] comply with FCC regulations as far as I'm aware. The HTC Thunderbolt, on the other hand, does not. In the list of rules and exceptions for the Block C license, it says this: 'Handset locking prohibited. No licensee may disable features on handsets it provides to customers, to the extent such features are compliant with the licensee's standards pursuant to paragraph (b) of this section'...'"
Networking

Verizon's 'Can You Hear Me Now' Fleet Testing 4G 81

itwbennett writes "On the sidelines of the CTIA trade show in San Diego last week, Verizon showed off one of its test vehicles, a Chevy Tahoe equipped with a variety of phones and mobile data devices. The devices make voice and data calls over the air and are wired up to testing equipment in the back of the truck. The carrier has about 100 such vehicles around the U.S., and testers drive about 1 million miles (1.6 million kilometers) per year while conducting ongoing network tests, said Tom Badger, director of network system performance. One thing Verizon doesn't use: the well-known phrase from its TV commercials."
Privacy

Verizon Wireless Changes Privacy Policy 204

First time accepted submitter flash2011 writes "Recently Verizon changed its home internet TOS to by default share your location with advertisers. Now Verizon Wireless has also changed its privacy policy to by default share your web browsing history, cell phone location and app usage as well. Whilst there have been a few stories on these changes, internet forums have largely been quiet. Where is the outrage? Or have we just come to accept that ISPs are going to sell our personal information and web browsing habits?"
Iphone

100,000 iPhones Overwhelm Activation Server 166

dstates writes "What happens when Apple ships 100,000 iPhone 4S in a day? Answer, 100,000 users all try to activate their new phones. AT&T's activation servers are struggling under the load. Apparently Verizon and Sprint are doing a better job keeping up with the load." Adds an anonymous optimist: "The solution? Call AT&T by dialing 611 and talking to an operator to perform a manual activation with your IMEI and SIM card #, works every time!"

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