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Television Businesses Technology

Some Ads Play on Streaming Services Even When the TV Is Off, Study Finds (wsj.com) 118

Many commercials continue to play on ad-supported streaming services after viewers turn off their television, new research shows, a problem that is causing an estimated waste of more than $1 billion a year for brands. From a report: The findings come as an ever-growing share of ad dollars is shifting from traditional TV to streaming platforms, a trend that is likely to accelerate now that industry giants Netflix and Walt Disney's Disney+ have embraced the idea of offering an ad-supported version of their services. Some 17% of ads shown on televisions connected through a streaming device -- including streaming boxes, dongles, sticks and gaming consoles -- are playing while the TV is off, according to a study by WPP's ad-buying giant GroupM and ad-measurement firm iSpot.tv.

That is because when a TV set is turned off, it doesn't always send a signal to the streaming device connected to the TV through its HDMI port, GroupM said. As a result, the streaming device will continue playing the show and its ads unless users had exited or paused the streaming app they were watching before turning off their TV. Due to the nature of the problem, using a smart TV -- on which streaming apps are loaded -- makes it far less likely that ads would be shown while the TV is off, since in this instance the television and streaming device are just a single piece of hardware. GroupM said it found "virtually no incidence" of the issue on smart TV apps. The study, which included smart TVs and some hooked up with a streaming device, found that on average, between 8% and 10% of all streaming ads were shown while the TV was off.

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Some Ads Play on Streaming Services Even When the TV Is Off, Study Finds

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  • by Megahard ( 1053072 ) on Wednesday June 15, 2022 @06:34PM (#62623110)

    Even when the viewer is in the bathroom.

    • Terrible, right? What a sad, sad times we're living in!

      • by Darinbob ( 1142669 ) on Wednesday June 15, 2022 @08:24PM (#62623398)

        The difference is that it cost the user nothing to have broadcast ads playing when they were in the bathroom - but today there's ISP costs, bandwidth limits, etc. For the advertiser, it didn't cost them that much extra, because the advertisements were broadcast, and not unicast to every person on the planet whether they watch or not. Even worse for the person paying for the ads, there's probably someone out there checking it off as seen by a viewer.

        I do know that my internet speeds are much better when ads are block. On my older phone it's a distinctly noticeable change when scripts are block and ads are verboten.

        • Well, it costs the user some electricity, also if the box is left on there's a cost for the user. But it's marginal.
          Now if the ISPs gang together against ad providers and charge them to forward their traffic it's going to get interesting.
          But realistically the ad providers could just realize that the ads are probably ignored anyway and stuff the statistics. People are tired of being tracked and getting junk pushed at them all the time. Targeted ads are often useless because they show stuff you recently bough

        • I understand streaming services such as spotify pay per play or something.

          Not sure if other streaming services also have such payment plans to IP owners. And am sure every stream is logged somewhere, for analytics, etc as well.

          So looks like this issue with ads being played "invisibly" also affects the actual content. And that can skew viewership figures, etc as well.

        • by ewhac ( 5844 )

          ...today there's ISP costs, bandwidth limits, etc. For the advertiser, it didn't cost them that much extra, because the advertisements were broadcast, and not unicast to every person on the planet whether they watch or not. [ ... ]

          So it sounds like you're advocating for greater adoption of IP multicast [wikipedia.org]...

        • I imagine a similar issue with YouTube given how Google will after a while re-activate auto play, even if the user keeps disabling it. As well as adverts potentially playing to an unattended device, auto play can be a serious issue on capped cell data networks.

    • by fermion ( 181285 )
      In the old days get a snack or have sex with your date. Some of these breaks are 3 minutes long. In modern times, with a remote, most people channel surf. That is why Fox News scheduled counter programming to the congressional hearing last week with no commercial breaks.

      This is also why the time shifting lawsuits against the VCR was so critical. Anyone recording a show can skip commercials. There was a win in the lawsuits for firms renting consumers DVRs and allowing them to stream recording.

      To be fair,

      • by maglor_83 ( 856254 ) on Wednesday June 15, 2022 @08:19PM (#62623390)

        In the old days ... have sex with your date. Some of these breaks are 3 minutes long.

        So what am I gonna do for the other 2 minutes?

      • To be fair, your streaming stick really does not know when your TV is off.

        Mine does. Samsung sees my Android TV stick as a Anynet+ device, same as my Switch. When I turn on my Android TV device, my TV turns on. If I turn on my TV and it is connected to the appropriate HDMI port, it turns on my streaming device. If I turn off either my TV or Android device, they turn each other off (assuming the device is the currently selected HDMI port.

        I don't know if other TV brands communicate with the device, but all three of the Samsung TVs I have used work the same way. (Not an ad. Ju

        • Some TVs lie about their on/off status to improve performance after coming out of power-save. Blame HDCP... if the TV tells the stick, "I'm turning off", the stick requires re-authentication (which imposes about 2 *seconds* of blue-screen limbo) when it comes back on.

          In theory, a TV/sink can be honest to the stick/source & ask it to keep the connection "hot" (authenticated)... but in the real world, it malfunctions more often than it actually works properly, because "working properly" also depends upon

      • by tlhIngan ( 30335 ) <[ten.frow] [ta] [todhsals]> on Thursday June 16, 2022 @02:05PM (#62625560)

        To be fair, your streaming stick really does not know when your TV is off.

        There is no 100% way to know, but the HDMI standard (but the origin is actually from the PC) does have a way to signal back.

        There are a few control lines - DDC to be specific - it provides +5V, ground, and I2C. The source device (streaming stick) provides the 5V and ground, and this is supposed to power a little I2C ROM to which the source and figure out what kind of signal to output. Conversely, a signal going the other way, called HPD (Hot Plug Detect) is pulled low by the source device via a very weak pull down. The sink device (e.g., TV) pulls it high via a 1K resistor.

        The point being, when the sink is off, it should stop asserting HPD, telling the source device there is nothing at the other end of the link.

        For some things, like HDCP, it is essential to know this because it means the sink device will stop HDCP state machine execution and to shut down HDCP. Streaming sticks using HDCP should know this so they can stop playback because the lack of HDCP will cause a state machine error in short order.

        It's not 100% because some TVs when they're off, will keep the HDCP parts still powered up in an attempt to be quick on resuming content playback as it can take a few seconds for the whole HDCP negotiation and other parts to fully sync up, so they keep sync while off to make it really quick.

    • And even when the TV is off.

    • Don't worry. Some retard will claim you are "stealing ad revenue" by using an pseudo ad blocker via going to the bathroom. /s

      --
      #JusticeForActMan

    • by AmiMoJo ( 196126 )

      Just wait, they will be wanted a camera to check that you are watching and no off taking a dump or looking at your phone. Otherwise it's theft, right?

      • by tepples ( 727027 )

        MoviePass patented that. Apparently when it relaunches, you'll have to watch 20 minutes of commercials straight to qualify for a ticket, and if you look away, the commercial pauses.

        • by AmiMoJo ( 196126 )

          Someone will make a video of them staring into a camera, and upload it to YouTube so people can point their phones at it for 20 minutes.

    • by ceoyoyo ( 59147 )

      Fortunately both these "problems" can be solved. With cameras.

  • by Rosco P. Coltrane ( 209368 ) on Wednesday June 15, 2022 @06:37PM (#62623120)

    Even when the TV is on, people go for a piss during the commercials.

    Even when people don't go for a piss, they skip the commercial whenever they can. Or change the channel. Or zone out when they're absolutely forced to sit it out.

    Not one like advertisement. No one has ever liked advertisement. People have learned to divert their attention or shut off their brain when they can't avoid it. It's been that way ever since advertisement became obnoxious - about 5 minutes after it was invented.

    • I get pissed off when I see commercials and don't buy the product.

      • I get pissed off when I see commercials and don't buy the product.

        That's the intent; you feel happy when you do buy their product, and unhappy when you don't. You could try simply not buying the products you see ads for, but that still means you're a desirable target because if you don't remember to boycott them you're paying enough attention to subconsciously purchase their brand because it seems familiar to you.

        • by Rosco P. Coltrane ( 209368 ) on Wednesday June 15, 2022 @07:13PM (#62623244)

          You misunderstood what he said: he didn't say he felt unhappy because he saw the commercial but was unable to get the product. He said he makes a mental note of who pissed him off with the fucking commercial and intentionally doesn't buy the product out of spite.

          I know because that's what I do. I go exceptionally out of my way to not see, hear or read any commercian. But when one slips through, I'll go out of my way to boycott that brand.

          • by AmiMoJo ( 196126 )

            Commercials are 20th century technology. These days it's better to send your product out for review as widely as possible. I have some people on YouTube and some websites I trust to give honest, thorough reviews, so that's the only way you can get past all my ad blockers.

            Of course, if your product is shit this probably isn't going to work. That's a good thing.

          • So you boycott by pot luck based on your own mistakes? That's kind of stupid. Unless you think that there is a single company anywhere in the world that doesn't advertise, that really is stupid.

            Why not just make it easy. Pick a brand a random, and flip a coin. Heads you boycott them for completely stupid reasons, tails you don't.

          • What about commercials for the streaming product that you are currently using to watch the commercials?
          • When your local electric power company runs a public service announcement (PSA) about calling before you dig or staying away from downed lines or whatever else, how do you go about boycotting electric power? Or when all three grocery stores within cycling range run commercials, how do you go about boycotting all of them?

            • Comment removed based on user account deletion
              • by tepples ( 727027 )

                Well, one way is to drop the account with the utility company

                I don't know of many groups other than the Amish who are willing to drop home electric power service.

                As far as the grocery store, you could have items shipped to you.

                Good luck with that when the grocery delivery services are also running advertisements.

              • You might be able to run only on solar these days...

            • I don't watch local channels so I probably won't see those types of ads.

    • by joe_frisch ( 1366229 ) on Wednesday June 15, 2022 @07:37PM (#62623304)
      Well targeted adds might be fine - but I've never seen that really work. Most ad targeting seems to be of the form "I se you bought a mattress, so we should show you adds for more mattresses, since you are obviously a mattress buyer".
      • by Grokew ( 8384065 ) on Wednesday June 15, 2022 @08:26PM (#62623408)
        If I bought a mattress, then you must show me ads for/about/of comforters, sheets, duvets, liners, toppers, shams, and pillows not ads for other mattresses. And stop showing me ads for single women, my wife will deny me sex for that.
        • And this should tell you everything you need to know about "big data". There's so much data people don't have a frigging clue what to do with it, and offer you the dumbest things.

        • by AmiMoJo ( 196126 )

          If I somehow see ads for those things I definitely won't buy them, because as well as subverting my clear preference for not seeing ads (enforced by ad blockers) I figure that if they were any good they wouldn't need to advertise.

      • That's the thing, though. A good ad is one you're not even conscious of. You walk into a store and you end up buying something you didnt really need, or something from one brand over another. The whole process seemed perfectly innocuous and independent.
        Yet, something got you into that store to buy that specific product from that specific brand. And that was a good, well made and well-timed ad that your brain didnt register as such.

        That's the vile part about advertisement.

    • The point is the tv is off and the streaming device is sucking your power and bandwidth.

    • Oh great, now you've told them so they will start doing facial rec to make sure we're looking at the screen and paying attention.

    • I installed a device on my tv set. It increases the impedance between my tv set (ip tv box, tv, router, ...) and the local nuclear powerplant. This way, with a push of a button, the electrical current drops a dozen orders of magnitude. This effectively incapacitates the deviceâ(TM)s internet connection. Patent pending
    • And this is why my old tech tivos connected to an antenna still have a use case. Record, watch, zap ads. I see Cable TV at a hotel occasionally and wonder how this still even exists. The only person I know who still watches linear broadcast TV is 88 years old-and on the other side, my millenials think a TV is just a bigger screen for group watching.
    • by mjwx ( 966435 )

      Even when the TV is on, people go for a piss during the commercials.

      Even when people don't go for a piss, they skip the commercial whenever they can. Or change the channel. Or zone out when they're absolutely forced to sit it out.

      Not one like advertisement. No one has ever liked advertisement. People have learned to divert their attention or shut off their brain when they can't avoid it. It's been that way ever since advertisement became obnoxious - about 5 minutes after it was invented.

      I think the difference between broadcast TV and streaming is that streaming services can sell ads based on number of views rather than time slots. So this is really gaming the system to say "we really did show your ad to 50,000 unique viewers 3 times apiece, buy another 200,000 ads from us".

      Honestly not surprised, advertising is a shady business at the best of times. A lot of them are ex-journalists looking for a more honest career.

  • Anything that disincentivizes advertising is a win by me.
  • Who cares, ads being played never guaranteed somebody watched them. And everything is factored-in, you pay for your ads in competition with others, having done your homework about the value of the ads to you - including facts such as so many people who record impressions don't actually watch it etc.
    What is annoying to me though is exactly the fact that the device does not know the TV is off. I am using chromecast with a Panasonic LCD TV, streaming from Plex or Netfix usually, and when I turn off the TV chro

    • by redback ( 15527 )

      if people aren't stopping their shows with the remote and just turning off the TV, what makes you think they are going to get up and flick a physical switch?

    • by AmiMoJo ( 196126 )

      When I first noticed that most other countries don't have switched sockets I thought it was odd. In the UK every wall socket has a switch, with very few exceptions.

      https://www.amazon.co.uk/Inver... [amazon.co.uk]

      Sometimes they get hidden behind furniture so can be difficult to get at, but the option is there at least. I have a few foot switches for hidden sockets.

  • by devslash0 ( 4203435 ) on Wednesday June 15, 2022 @06:49PM (#62623172)

    No way! Advertisers are losing money on advertising which is not wanted in the first place! What a terrible, terrible news! Great for the viewer, though. Get off my lawn.

    • No way! Advertisers are losing money on advertising which is not wanted in the first place! What a terrible, terrible news! Great for the viewer, though. Get off my lawn.

      the viewer still have to give away his bandwidth to supply the ad to the TV, so not that much of a win..

      • I get unlimited data. I'm almost tempted to set up some kind of ad 'watcher' box just to 'play' ads to a nonexistent screen for the sole purpose of costing advertisers money.

        I won't, because I don't want to waste the electricity.

        It's not like I see many ads anyway, they almost never manage to make it through the layers of blockers.

    • This could be turned into a magnificent way to target companies who buy obnoxious ads. Imagine commanding a large scale botnet to use headless browser pages to consume ads paid for by a list of targeted companies in a random fashion. Hmmm.
  • "Some Ads Play on Streaming Services Even When the TV Is Off, Study Finds"

    Is this a problem? Because *I* don't really see a problem here.

    Anything that wastes ad dollars and bankrupts advertising companies is a good thing in my opinion.

    Now I'm tempted to find the most ad-laden channel(s) and let them stream 24/7. It won't cost me anything but hopefully it'll help ratfuck the advertisers.

    • by NagrothAgain ( 4130865 ) on Wednesday June 15, 2022 @07:09PM (#62623232)
      I'd rather we maintain the illusion and not have to pay subscription fees for everything. For example, I don't eat fast food so I'm more than happy to let the big chains subsidize my TV and pass the costs along to someone else who does.
      • I'd rather we maintain the illusion and not have to pay subscription fees for everything. For example, I don't eat fast food so I'm more than happy to let the big chains subsidize my TV and pass the costs along to someone else who does.

        Sure, let them shout into the Void all they want.

    • Some Ads Play on Streaming Services Even When the TV Is Off, Study Finds
      [a problem that is causing an estimated waste of more than $1 billion a year for brands.]

      Is this a problem? Because *I* don't really see a problem here.
      Anything that wastes ad dollars and bankrupts advertising companies is a good thing in my opinion.

      In addition, companies are certainly free to *not* run ads/commercials ... no one is forcing them to "waste" their money.

    • by Xenx ( 2211586 )
      It wasn't their point when mentioning it, but those ads take bandwidth/data from the users. That means any customers on an ISP with data caps could have problems over time.
    • It is also eating your own power and data for the privilege of allowing some scumfuck to run their shit on your streaming device. Aggregated, that's a shitload of unnecessary power burn.

      As your username suggests, you may be too stupid to grok this as a problem or too close to death to actually give a fuck, and that's fine, but please, keep your ignorant, impotent ass the fuck out of this conversation. You are the useful, unquestioning and passive idiot these marketing cockslaps rely upon to get up in a line

      • Oh no, a frothy little boy with an eDgY username is upset on the internet. boo hoo

        Weenies like you whine about the power consumption of a cable box but turn a blind eye towards the trillions of watts wasted on bitcoin mining.

        Anyway, I can't really be bothered to respond to the blather in your post, but thanks for the rant- it brought a smile to my face.

        Have a nice day and don't forget to hug your waifu pillow.

  • These devices are so called green productâ"saves money & energy by utilizing 3 switching outlets that will turn on or off based on control outlet's settings & power use. Such as the APC P8GT. https://www.amazon.com/dp/B002... [amazon.com]
  • by bickerdyke ( 670000 ) on Wednesday June 15, 2022 @07:07PM (#62623228)

    I was wondering how it was possible for only the Ads to play but not the actual content....

    So this boils down to "people leave streaming devices running"

    Pretty much shows the priorities.

    • Pretty much shows the priorities.

      Actually I think it more shows the expectations of technology. For us it's a given when I turn off the TV that the streamer will automatically pause when it gets a signal that the TV disconnected. It's when that technology fails that this crap happens.

      • Then there are devices that are powered via USB from the TV itself. Does putting the TV on standby actually power down the USB ports or do you need to fully switch the TV off? My guess is the answer is "depends on your TV".
      • In that case, the results of the study would have been "Lots of streaming content plays without anyone watching" and not "Lots of streaming ads play without anyone watching"

    • The streaming services don't have to always offer autoplay. They could also implement an "Are you still there?" prompt.
  • "...using a smart TV -- on which streaming apps are loaded -- makes it far less likely that ads would be shown while the TV is off, since in this instance the television and streaming device are just a single piece of hardware."

    Don't assume the exact same flavor of Greed won't infect those "single" pieces of hardware.

    While we're at it, don't assume that OFF is actually a default consumer state for any modern electronic device. Most of them, seem to be doing nothing but sleeping with one internet eye open all the time.

  • Almost all of my older TVs have been upgraded using current-generation firesticks. These are USB powered, and they recommend using a separate USB power adapter but i've always had good results simply powering them from one of the USB ports on the rear of the TV. Sometimes the firestick even gives me a warning, but then still works fine. When I turn the TV off, power to the USB ports stops also. But I agree with others. Even when my TV is turned on, commercials are when I pick up my phone or tablet and
    • commercials are when I pick up my phone or tablet and surf until the commercial is over...

      It seems to me that all the channels have their commercials on at the same time as each other to foil that, unless the channel is a 100% ad anyway.

  • Everyone has already pointed out nobody cares about this. Someone said this would drive the advertising companies out of business.. oh? Isn't the product manufacturer really the one paying for the ad space? I guess if nobody makes commercials anymore that would drive them out of business, but I doubt that will ever happen.

  • And consumes limited data for many,
    There is a shift to app content that consumes bandwidth.
    The autoplay feature can play on if the TV is off and the cable box is on and on and on and on and on.

  • If you just turn the volume down on your car stereo.... It keeps playing.

    Is this a slow news day or what? I feel dumber for commenting on this.

  • by sarren1901 ( 5415506 ) on Wednesday June 15, 2022 @07:44PM (#62623316)

    I've found this out when my wife was using IMDB streaming with the firestick. She would fall a sleep and the damn thing would run all night if I didn't turn it off.

    I didn't initially dawn on me until my ISP complained about my data usage. Then I started paying more attention and low and behold, found out some of these channels just run constantly.

    Clearly their business model is selling ads where Netflix is selling subs. I'd rather just pay the monthly sub, spare me the ads and don't let the damn thing run indefinitely sucking down bandwidth.

  • "Turning off the TV does not turn off every device connected to the TV - it is possible that someone can turn off the TV, and the device connected to the TV such as a gaming console remains on!"

    "Oh, the device connected to the TV may attempt to play advertisements"

    What's the point of this absolute non-news?

    Hey, I have an idea. Turning off your monitor should automatically force an instant shutdown of your PC. After all, there is some chance that you could turn off your monitor without turning off your PC.

  • With the "opt out" button taking you to their slashmedia site and offering a few links for target advertisement opt out, three of these does not work (return a 404 Not Found) and the one who works does not opt you out anyway.

    Great way companies use to promote your business, by annoying people.

  • There was a plot on the Max Headroom series where a competing network was garnering higher ratings, because their channel broadcasted to the "audience" while they slept.
  • by oldgraybeard ( 2939809 ) on Wednesday June 15, 2022 @08:36PM (#62623440)
    So the ad displaying/viewing #'s for the streaming companies are the exact same as the Twitter real users/bot #'s.

    Wonder what other big tech and social media #'s are phony?
    Guess SEC is to busy doing Equity, Social Justice and ESG stuff to care.
  • If an ad plays in the forest and there is no one to see it, how did anyone lose money?

    The road side hoardings and the ads at the back of the cash register slips never see the light of the day ...

  • by gweihir ( 88907 ) on Wednesday June 15, 2022 @11:22PM (#62623730)

    I mean, they have stopped asking victims a long time ago whether they are more likely to buy something as a result of seeing an ad and only go for brand recognition in evaluating ad "effectiveness" these days. The whole thing is a scam and makes the world a worse place.

  • I'm curious if the creators of this were inspired by unscrupulous corporate lawyers. (Lots of my classmates became lawyers, and they're great people. I'm not generalizing!)

  • I remember the days when a show would be "sponsored" and commercial free. I respect that and thought the sponsor had a quality product I should purchase. Now we get our eyes spammed with "may cause diarrhea" advertisements. It's a race to the bottom.
  • "That is because when a TV set is turned off, it doesn't always send a signal to the streaming device connected to the TV through its HDMI port...

    I've never wanted to write programs (my expertise begins and ends with occasional batch files), but this is a case where I really wish I had some training. I would cheerfully write and maintain a freeware program/firmware mod that did this for you. Given how relentlessly our private information is harvested and used to target us with advertising, I would love

  • Ban all ads, save energy.
  • ... claiming that a high double digit percentage of video ads are fraud.

    Here's a more current article on that:
    https://cheq.ai/ultimate-guide... [cheq.ai]

  • perhaps all addverts should run when the TV is off, thus fixing both problems. people who hate watching adds don;t have to, and robots that believe/work in marketing can congratulate themselves for having popular adds.

  • Why are there ads on paid streaming services at all? We have a problem with way too many advertisements anyways.

  • by Opportunist ( 166417 ) on Thursday June 16, 2022 @09:12AM (#62624682)

    Why the hell do you think we went away from cable TV and moved towards you?

  • Who watches tv nowadays anyway when you can do everything from your phone, even this https://onlinecasinogo.com/mob... [onlinecasinogo.com]
  • I don't connect my TV to my network. In fact I block its MAC address in my router. I have a computer that I connect my TV to, and I connect to any streaming service I subscribe to from the computer browser. I don't trust 'Smart' TVs. I know when I close my browser and/or turn off my entertainment computer, that it is really off.

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