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Television Businesses The Almighty Buck The Internet United States

Cord Cutting Caused By 74 Percent TV Price Hikes Since 2000, Says Report (dslreports.com) 173

A new study by Kagan, S&P Global Market Intelligence finds that cord cutting is being caused primarily by a 74% increase in customer cable bills since 2000. From a report: That increase is even adjusted for inflation, and it should be noted that individual earnings have seen a modest decline during that same period, making soaring cable rates untenable for many. This affordability gap is "squeezing penetration rates, particularly among the more economically vulnerable households," the research company added. As their chart illustrates, prices for multichannel packages have steadily risen from just below $60 a month in 2000 to close to $100 in 2016. All while incomes remained largely stagnant. As customers grow increasingly angry at cable TV rate hikes and defect to streaming alternatives, most cable operators are simply raising the price of broadband (often via usage caps and overage fees) to try and make up for lost revenue. And because most parts of America still don't really see healthy broadband competition, they can consistently get away with it.
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Cord Cutting Caused By 74 Percent TV Price Hikes Since 2000, Says Report

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  • by b0s0z0ku ( 752509 ) on Thursday April 26, 2018 @08:08PM (#56510745)
    but also different services. Cable Internet was rare in 2001. Cable Internet + Netflix + over-the-air TV probably offer more choice of programming than normal cable did in 2001.
    • by whoever57 ( 658626 ) on Thursday April 26, 2018 @09:15PM (#56511015) Journal

      What has cable Internet got to do with it?

      Pure Cable TV (multichannel) bills have increased by 74%. Not including any charges for Internet services or Netflix.

      • by omnichad ( 1198475 ) on Friday April 27, 2018 @10:26AM (#56513707) Homepage

        It's what spread decent broadband speeds actually capable of streaming video - making it possible to have TV without traditional TV service. ADSL/VDSL has OK speeds now for that, but still wouldn't have without cable competition.

        The 74% increase is driven by milking existing customers to cover the subscriber loss, but they're only driving away their remaining customers.

    • by Not-a-Neg ( 743469 ) on Friday April 27, 2018 @08:52AM (#56513141)

      Cable Internet took off in 1997, it was only slow to reach rural areas. You must have been too young to remember the "net days" of 1995 and 1996 when fiber optic cables were being run across the country. I was in college at the time when our state representative stopped by the college campus to give a speech and do a Q&A session, the first question asked was when cable Internet was going to be delivered to our area, it was the most important topic of discussion for all of the students there. As much as I hate to link to CNN, here's an article to give a little insight: http://www.cnn.com/TECH/9706/1... [cnn.com]

  • by SlaveToTheGrind ( 546262 ) on Thursday April 26, 2018 @08:21PM (#56510809)

    A 74% inflation-adjusted increase since 2000 would be around a 150% raw increase.

    That means the same service that cost you $100 in 2000 would cost you around $250 now.

    If you believe that, I have some swampland in Florida that would be perfect for you.

    • by DRJlaw ( 946416 ) on Thursday April 26, 2018 @08:34PM (#56510863)

      A 74% inflation-adjusted increase since 2000 would be around a 150% raw increase.

      That means the same service that cost you $100 in 2000 would cost you around $250 now.

      If you believe that, I have some swampland in Florida that would be perfect for you.

      You're right, don't believe that inlation since 2000 has been 100% (doubling the 74% post-adjusted increase as you have).

      And I'm right [usinflatio...ulator.com]. From 2000 to 2018 it was 44.5%.

      I also don't believe your base rate, because there were a number of stories in 2016 reporting that the average had just crossed $100/mo.

      And I'm right [cnn.com]. In 2000 the average was reported to be about $40/mo.

      That means that your numbers are indeed swampland-sales quality.

      • by SlaveToTheGrind ( 546262 ) on Thursday April 26, 2018 @09:03PM (#56510973)

        You're disagreeing with math. For the claimed numbers to be true, what cost $100 in would have to $250 today. Adjust as needed for your actual 2000 cable bill. Nowhere did I claim that the average cable bill in 2000 was $100. Try again.

        • by DRJlaw ( 946416 ) on Thursday April 26, 2018 @11:59PM (#56511615)

          You're disagreeing with math. For the claimed numbers to be true, what cost $100 in would have to $250 today. Adjust as needed for your actual 2000 cable bill. Nowhere did I claim that the average cable bill in 2000 was $100. Try again.

          No, I'm disagreeing with facts. You factually claimed an inflation rate that is incorrect to come up with a "150% raw increase" that is false -- it was 107%. You also alleged a service cost in 2000 of $100 despite a summary that expressly stated the packages were "below $60 per month," and came up with a current service cost of $250 today despite a summary that also expressly stated that service costs were $100/mo in 2016 -- but now act as if people reading your reply would not infer that the "service" that you were referring to was the same service being discussed in the summary. That was deceptive.

          Your math may be perfectly accurate, but your model, basis, and conclusions are bullshit.

          You try again.

        • It is, when I first got married, the best cable packages were around $100 / month. They are now north of $200, probably close to $250. This would be everything with Starz, HBO, Cinnemax, etc. It wouldn't be that difficult to spend $250 on cable today.
    • by viperidaenz ( 2515578 ) on Thursday April 26, 2018 @08:39PM (#56510879)

      What they're saying appears to be the average cable bill in 2000 was $40. If you adjust that for inflation in 2017 dollars, it's $57.
      The average price in 2017 was $100. 57 -> 100 is a 75% increase.

      You're right! 75% is nowhere near 74%

    • by rsilvergun ( 571051 ) on Thursday April 26, 2018 @09:50PM (#56511159)
      that gave me cable, Internet & phone for $100 bucks a month back then. Same bundle is around $250 now. So you nailed it on the head. You can keep your swampland. I'm sure you paid a lot for it.
    • by DeVilla ( 4563 ) on Thursday April 26, 2018 @10:55PM (#56511403)

      What used to cost us $60 cost over $150 when we dropped cable. We went from 20Mb to 100Mb, picked up Netflix, Hulu & Prime (commercial free, multi-viewer packages) and still came out at least $40 cheaper a month. We can't watch everything we might want, but we can always find things we actually want to watch.

      Split the hair any way you like. Cable's been constantly rising in price and there's no added value for the added cost. Cable isn't worth the money any more.

      • by rhazz ( 2853871 ) on Friday April 27, 2018 @09:00AM (#56513183)

        My evolution was:

        - Paid about $60/mo and we only watched 4 channels
        - Started watching less TV couldn't justify the expense, downgraded to $40/mo package which lost 2 of the channels we liked
        - Picked up Netflix for $8.99/mo
        - Realized we watched Netflix 5x more than cable, so cancelled cable
        - shake our heads when we think how more much we used to pay for so much less value

    • by Sloppy ( 14984 ) on Friday April 27, 2018 @11:07AM (#56514015) Homepage Journal

      I'm interested in your swampland.

      Though I don't have the 2000-vs-2018 figures, I do know that my cable TV bill went from about $32 in 1998, to a little over $50 (don't remember exactly how much) in 2006 when I canceled it. Some people who still pay for TV say their bill is around a hundred dollars, and I don't think they're lying.

      Perhaps your point is that everyone is understating the percentage it has increased, since it has actually tripled?

    • by account_deleted ( 4530225 ) on Friday April 27, 2018 @12:30PM (#56514675)
      Comment removed based on user account deletion
  • by account_deleted ( 4530225 ) on Thursday April 26, 2018 @08:31PM (#56510851)
    Comment removed based on user account deletion
  • That can't be right (Score:5, Interesting)

    by viperidaenz ( 2515578 ) on Thursday April 26, 2018 @08:32PM (#56510853)

    They've been telling us online piracy was the cause of it, not their price hikes.

  • Well, duh... (Score:5, Interesting)

    by GerryGilmore ( 663905 ) on Thursday April 26, 2018 @08:49PM (#56510913)
    Dumb-ass faux-capitalist/monopolists control entertainment delivery and content. Technology starts under-cutting their rent-seeking behavior. Rather than respond appropriately, ala carte pricing, etc., they double-down by raising prices and cutting "Customer Service" (a new oxymoron!) and are shocked - shocked! I say! - when customers bail.
    Fuck 'em. Couldn't happen to a greater bunch of guys outside the music industry.
  • by Anonymous Coward on Thursday April 26, 2018 @09:00PM (#56510957)

    Well at least due to the agreement for the merger of Sharter TWC and BHN they won't be able to introduce any bandwidth caps or overage fees till at least the early 2020's by then we should be full swing into 5G cellular which will probably be the final nail in the coffin for the cable industry.

  • by Anonymous Coward on Thursday April 26, 2018 @09:04PM (#56510977)

    Look at the programming. Who want's 600 channels of Reality TV? Does anybody watch that stuff? It's crap.

    Look at Netflix, something like Luke Cage or Altered Carbon. I just can't find content like that on cable, even with premium channels. And then there's the cable box rentals. It's over $200/month, and my local cable company kept dropping the sound out, or the video out, during climatic scenes.

    At one point I realized I could drop cable, still have unlimited internet, and save enough money that I could BUY A NEW DVD every day of the month at a local store with change left over. Snip Snip. Goodby Cable. Goodby commercials & advertising. And good riddance!

    • by Mashiki ( 184564 ) <<mashiki> <at> <gmail.com>> on Friday April 27, 2018 @10:16AM (#56513619) Homepage

      Reality TV is the real killer in this. That's what drove my parents off of it. They both liked scifi/fantasy/documentaries and then those channels went more and more reality TV. When they pulled the plug late last year, the 4 channels they used to watch in the US were wall-to-wall reality TV and the same here in Canada. Building them a plex server with whatever shows/movies they wanted loaded on it was a far cheaper choice.

      • by Sumus Semper Una ( 4203225 ) on Friday April 27, 2018 @03:32PM (#56515785)

        There is a strange cycle in entertainment. I'm willing to bet it has a name, but if it does I don't know what it is. Anyway, the cycle goes like this:

        1) New style of delivering entertainment on an existing medium is devised.
        2) Style turns out to be very popular and profitable.
        3) Competing entertainment sources on the same medium gradually adopt the same style despite originally being from different market fragments.
        4) Style becomes so saturated in the market that it drives large segments of the market away from anything resembling that style.
        5) Market fragments into new categories of niche interest groups with the new style as just another category or sub-category.

        The same thing happened (and is sometimes still happening) with reality TV, freemium games, mini series, musicals, etc. The weird part is that it functions very much like a tragedy of the commons situation where everyone jumping on the hot new thing actually makes the hot new thing less hot, less new, and therefore less valuable. I don't think the cable channels meant for things to get this way with all the reality shows. It just sort of happened naturally from them chasing after whatever seemed most profitable and not noticing that other ways of watching TV were becoming bigger competitors because they weren't their traditional competitors (other cable channels).

    • Yeah, you save a ton of dough by picking subscriptions very precisely by what you want to watch rather than lazily accepting you need 600 channels of reality TV so that you "have something to watch".

      I did some figurin' about two years ago, and it looks like I still spend about $27 a month [blogspot.com] for sports and a few shows I particularly enjoy. And I feel like that's extravagant. ;^)

      Just depends on where you like to put your money, I suppose.

  • by nehumanuscrede ( 624750 ) on Thursday April 26, 2018 @09:21PM (#56511045)

    When I look at my Satellite channel lineup ( full package* except premium channels. Eg: No HBO, Showtime, etc ) a rather large percentage of channels are of material I will never watch.

    Channels:

    In languages I don't speak.
    Religious channels.
    Home Shopping style channels.
    Infomercial channels.

    When I actually took the time to cull out all the crap I didn't want to see, I was left with maybe twenty channels in all. Maybe.

    So, perhaps the cord cutting isn't solely because of the price hike, rather the fact the typical user gets a really piss poor amount of content to watch and they have begun to question why they're spending so much on what is, in reality, so little.

    *I only have a dish because I get it at a crazy discount. If I was paying full price for the available content, I would not have it at all.

  • by account_deleted ( 4530225 ) on Thursday April 26, 2018 @09:41PM (#56511115)
    Comment removed based on user account deletion
  • by Presence Eternal ( 56763 ) on Thursday April 26, 2018 @10:41PM (#56511357)

    I sometimes talk about cord cutting with my elderly fixed income customers, but it's not a rewarding experience. They find the alternatives confusing, and I haven't figured out a good way to explain things to them. Even just clarifying that cancelling 'cable' is not the same thing as cancelling all services from their cable company involves more time than one would think. Then I find I have to start getting into:

    Bandwidth caps: "I like to have the tv on in the background 16 hours a day"
    Service confusion: "What channels do I watch? I don't know."
    Lack of a familiar interface: "How do I surf channels?"

    What usually breaks me is when they mention in passing that they have a "VIP" bundle. When I have to get into alternative voip services and devices on top of streaming services and devices, it's time for me to give up. At that point I've been clarifying stuff for fifteen minutes and have to help someone else google the right ink for their printer.

    • by Anonymous Coward on Friday April 27, 2018 @01:25AM (#56511797)

      Don't worry about it... they'll be dead soon.

    • by AmiMoJo ( 196126 ) on Friday April 27, 2018 @04:25AM (#56512163) Homepage Journal

      This is a common problem for older people that means they don't have access to the best deals. For example, a lot of energy companies now offer discounts if you have an online-only account with no paper billing or phone contacts, but older people often can't get those due to lack of technical skills.

      Older people are often the ones who need these good deals the most too. Worse still, companies often see these older customers who rarely switch provider as cash cows.

      One proposed solution has been to force the suppliers to offer the lower prices to customers over a certain age even if they can't be online-only. Obviously other customers will subsidize this.

    • by Optic7 ( 688717 ) on Friday April 27, 2018 @12:41PM (#56514755)

      Like an AC mentioned above, over the air TV is the answer to the issue of someone with a bandwidth cap who wants to watch 16 hours of TV a day. In fact OTA should be a major component of most cord cutting solutions, if it's available to you.

      Some over the air broadcast TV benefits (some are dependent on your location and/or type/location of antenna):

      - Unlimited free programming
      - All the major networks (ABC, CBS, NBC, Fox, CW) usually in HD
      - Better picture quality than cable or satellite
      - A lot more channel options than one would expect. I get about 160
      - Some programming that you can't find elsewhere (many sub-channels, niche networks, foreign language channels, etc)
      - More and more channels are being introduced as people cut the cord

    • by rsborg ( 111459 ) on Friday April 27, 2018 @03:08PM (#56515669) Homepage

      I've come to this with my parents (ie, old people) - I don't try to ask them to give up their cable but I work very hard to make sure they don't pay a dime more than they need to (ie,they leverage the "retention" discussion with Comcast regularly).

      My way to save parents money and stick it to Comcast at the same time.

  • by bugs2squash ( 1132591 ) on Thursday April 26, 2018 @11:39PM (#56511551)

    I signed up for cable for an introductory $35/mo rising to $60/mo after a few months. That was about two years ago. When last I checked the internet only bill was $93/mo. It just goes up and up and they rely on you not checking.

    So I figured I would see if it was cheaper to switch back to DSL. I was a DSL customer before I got cable, it was enough for me and they are advertising higher speeds since I last looked. So I call the DSL company, explain that I'm a returning customer, give them my address and ask what speeds they can offer. Turns out they need your social security number to be bothered to even tell you if they offer service in your area.

    bastards

  • by damonlab ( 931917 ) on Thursday April 26, 2018 @11:46PM (#56511573)
    There is more to the story than the 74% cable/satellite TV price hikes. People in the US are seeing price hikes on everything else, especially so in the following categories: health care costs, housing costs, and student loan costs. Also, people are increasingly seeing that there are other options that are free or cheap: rabbit ear TV, Netflix, Hulu, etc.
  • by hene ( 866198 ) on Thursday April 26, 2018 @11:55PM (#56511593)
    So, short-sighted pursuit of profits is not a good strategy in the long term? Who knew!
  • by Anonymous Coward on Friday April 27, 2018 @01:16AM (#56511777)

    in 2001 I got cable for $35 teaser price. A year later it went up to $45 or 50. Over the next 7 years in increase several times to around $90. During that period a lot of the shows I liked to watch were bumped up to higher tiers. In 2008 I moved. The old cable at $90 no longer had most of the shows I wanted to watch at the $90 tier. The new location started at $110 or something, and I bailed.
    I figure I only want to watch TV a limited number of hours a week. I don't find any shows an absolute "must watch." Some shows, Homeland, I get free at the library about 9 months late.
    Here is an idea: watching TV show has a barely recognized competition: NOT watching TV shows!
    When I cut the cord I realized that:
    1.free broadcast TV gave me more than enough TV to keep me busy
    2. books
    3. internet
    4. exercise, cooking, housecleaning, cat petting, ...
    Conclusion: I wish to thank the cable companies for helping me find that life exists outside of being a couch potato!

  • by smallmj ( 69620 ) on Friday April 27, 2018 @04:17AM (#56512147)

    When I cut the cable 4 years ago, a big part of it was that there was nothing that I wanted to watch. The speciality channels that used to have interesting content were full of reality garbage. The networks were full of dreary CSI spinoffs and knockoffs. I didn't subscribe to the premium channels because cable was already expensive enough. Overall, cable just wasn't worth the money. The only thing I watched was the weather, and even that had gone from detailed forecasting to dogs playing in the snow. I'm willing to pay for quality content, but it just wasn't there. But there's always something to watch on Netflix or Crunchyroll.

  • by sad_ ( 7868 ) on Friday April 27, 2018 @05:32AM (#56512293) Homepage

    for me price had hardly anything to do with the reason i don't have cable tv anymore.

    1. there is nothing interesting on, reality rubbish, reruns after reruns of old stuff, soaps, idol contest type of things.
    2. ads at the beginning, in the middle & at the end and then ads between the ads, and ads about ads... horrible, just like browsing the web without an adblocker.

  • by nealric ( 3647765 ) on Friday April 27, 2018 @08:17AM (#56512901)

    It's not about price. The whole idea of watching a "channel" that streams some content only at a specific time that someone else chooses makes no sense to me when there are other options. Yes, you can do DVR, but that's just a crutch and you are SOL if your DVR wasn't set up for whatever specific content you want to watch. Cable is starting to offer more "on-demand" content, but the interface and breath is still usually a tiny fraction of what the major streaming services do.

    At the end of the day, cable TV is just a lousy user experience compared to streaming. This is especially the case for people who only watch TV intentionally- not just to have something on in the background.

    • by Gilgaron ( 575091 ) on Friday April 27, 2018 @02:40PM (#56515531)
      My children are hilariously unprepared for TV when we're traveling or visiting their grandparents. The concept of stations and limited choice, and not being able to choose among different episodes of the same show really grate them. They loathe the commercials and tune them out so effectively that they don't even register the candy ones, and they love candy! Even if they're watching PBS broadcast they complain about the interstitials for the other PBS shows.
  • by OneHundredAndTen ( 1523865 ) on Friday April 27, 2018 @08:20AM (#56512929)
    Dear cable TV providers: First and foremost, a big middle finger to you all, for you have shown that you are nothing but a bunch of abusive dicks. Second, you haven't got a single dime from me for over ten years now, and I am pretty sure that I have convinced quite a few people in the interim to stop giving any money to you. Third, if you want to ever get any money for me, allow me to select exactly what it is that I want to pay to watch. I might end up paying as much, or maybe even more, but that would be my decision, not yours. Fifth, stop insulting my intelligence by averring that packages are necessary to subsidize minority channels - nobody believes that your pseudo-altruistic claims. Sixth, please stick those said packages you know where. Thank you for your time.
  • by fish_in_the_c ( 577259 ) on Friday April 27, 2018 @10:37AM (#56513805)

    Oh yes, I see the logic, we have a bloated overpriced service that so many people don't want because they seek their entertainment in a fashion they have more control over. We have a network we can also sell , but make less profit on then the service. So logically we are going to expand the offerings of the service and require people to pay more for it. Or better yet, we will charge less for cable and internet bundled together then for internet stand alone.

    How about, ask people what they want, and sell it to them at a prices that competes with their other options, rather then trying every kind of mind game possible to squeeze every last penny from the consumer.

  • by fish_in_the_c ( 577259 ) on Friday April 27, 2018 @10:39AM (#56513809)

    Do you have cable?
    Do you watch cable only on demand?
    Would you pay for cable if it didn't make your internet cheaper?

  • by reanjr ( 588767 ) on Saturday April 28, 2018 @09:15AM (#56518951) Homepage

    I've dropped my wired Internet with the local AT&T monopoly and switched entirely to mobile Internet. It's expensive as fuck, but at least my dollars are no longer propping up the monopolistic cable/DSL/fiber regimes. And it keeps getting cheaper. By the time 5g hits, we'll all be able to do the same thing and we can finally bury the corpses of Comcast et al.

  • My ISP accidentally left cable TV coming to my house. I connected a TV to it to see and there it was, something like 80 channels. Then I disconnected it as I don't want that commercially ridden crap.

    So, with "customers" like me, what the heck future does cable TV have, probably a terrible one as not only will the "me's" leave, but I suspect that TV will migrate more and more of its content to complete dumbasses which will drive more people away, not just not appeal to them, but people with half a brain won't want their kids or themselves exposed to endless breathless reporting on the Kardashians and the thoughts of Chairman Kanye West.

    "Ow My Balls"

After all is said and done, a hell of a lot more is said than done.

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