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Cloud Movies Television Entertainment

Plex To Shut Down Its Cloud Service (variety.com) 42

Plex has informed users that it will be shutting down cloud-based media server Plex Cloud at the end of November. First launched in 2016, Plex Cloud offered users a way to easily access extra storage. Initially, users had to subscribe to Amazon Drive, which cost $59.99 a year for unlimited storage at the time and get a Plex Pass in order to use Plex Cloud. Later on, Plex added support for Dropbox, Google, and Microsoft's OneDrive cloud storage. From a report, which looks at the rationale behind the move: "We've made the difficult decision to shut down the Plex Cloud service on November 30th, 2018," the company said in an email. "We've been actively working on ways to address various issues while keeping costs under control. We hold ourselves to a high standard, and unfortunately, after a lot of investigation and thought, we haven't found a solution capable of delivering a truly first class Plex experience to Plex Cloud users at a reasonable cost." Plex has traditionally relied on users operating their own media server to stream videos, music and more to mobile and TV-connected devices. Plex users often run their server hardware on dedicated computers or network-attached storage drives, but the reliance on such hardware has limited the appeal of the software to more casual users. [...] Behind the scenes, Plex was augmenting these storage solutions with its own cloud servers, capable of transcoding media on the fly to stream to a wide variety of devices. However, the company ran into some technical issues, which prompted it to first disable support for Amazon's cloud storage and then in February halt the creation of new cloud servers.
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Plex To Shut Down Its Cloud Service

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  • by Anonymous Coward

    Not to sh%t on plex, but the bulk of people who use plex have at least some if not most of their library built up of pirated movies and tv content... These folks are not exactly keen to put that in the cloud...

    • by Berkyjay ( 1225604 ) on Tuesday September 11, 2018 @07:05PM (#57293894)

      More correctly, those of us who use Plex desire to control our own assets. Putting out content on the cloud takes that control away because Amazon or whoever can easily wipe out those assets or just simply block us from accessing them. Plus, we would have to pay an ISP to access those assets. Keeping them local means we don't even have to pay anyone extra money to use our own assets.

    • No, plex is not just a pirate tool, I use it to host videos from conferences and educational material.

  • "Technical Issues" (Score:5, Insightful)

    by Sebby ( 238625 ) on Tuesday September 11, 2018 @05:06PM (#57293264)

    The company ran into some technical issues

    Were these 'technical issues' due to lawyers from media companies perhaps?

    • by Anonymous Coward

      I have a lifetime subscription. I did not ever put anything in the cloud. I heard about it by word of mouth from people who put their entire media collections, mostly pirated, in to the cloud storage so they could share their library with friends and also for the stated ales reason of streaming their own stuff from cloud storage to anything anywhere. I'm guessing the first part is where they ran in to problems.

  • by Anonymous Coward on Tuesday September 11, 2018 @05:12PM (#57293296)
    Not your server, not your data. How many more incidents before people get it.
  • by iggymanz ( 596061 ) on Tuesday September 11, 2018 @05:15PM (#57293314)

    and watch the cloud go *poof*

  • by qzzpjs ( 1224510 ) on Tuesday September 11, 2018 @05:18PM (#57293334)

    They wanted us to waste bandwidth and cloud storage to copy the files we already have somewhere locally to the cloud just so we could download them back again to play. Once again, wasting bandwidth caps that we might have.

    Setting up the Plex server software on an old computer, laptop, etc takes 10 minutes and you don't waste any bandwidth or cloud storage. Using their cloud service on the other hand is a lot harder to setup and manage because you had to setup the cloud account, give them access to it, send up your files, etc.

    • by bn-7bc ( 909819 )

      Oh yes banwith caps, I’m not shore but it seems to me rhat usage caps on anuthing but mobile bradband is prty much a US only thing, I might be wrong so pleace correct me if I am. The cloud thing from plex was probably meant to combat the ofte low upload speeds of home broadband (DSL if you live more than a few hundred eters from the CO or are on cable, hell even some fiber isps). But I suspect that oeople thst sourced ther media from questionable sources did not want to upload it incase RIAA etc raded

    • What bugged me was they rearranged the layout of their client apps, to put the cloud services first. On Android I had to tap one or two more times to get to my local content (because the number of cloud services exceeded the max allowed on the home screen). You can fix this by editing it to put the cloud services last. But it was stupid to put them ahead of local content when 99% of Plex users are using it for local content. But they also made a change where if you hit back after watching a video it goe
  • by Anonymous Coward

    Initially, users had to subscribe to Amazon Drive.. Later on, Plex added support for Dropbox, Google, and Microsoft's OneDrive cloud storage.

    This reads like a total comedy. Proprietary file-serving service, another proprietary file-serving service, etc. It's 2018. Where's the NFS or SFTP or (*sigh*) even SMB/CIFS? No wonder I never bothered with Plex!

  • by erp_consultant ( 2614861 ) on Tuesday September 11, 2018 @06:58PM (#57293856)

    and opted not to join up for the paid plan. As far as I could tell, the best feature was the channels which are free. Some of the networks, CBS for example, put up full run episodes without any commercials. So you could watch, say, Hawaii 5-0 a few days after it aired commercial free in 1080.

    But honestly I don't use Plex much these days. Lots of other ways to get content with a lot less fuss.

  • by stikves ( 127823 ) on Tuesday September 11, 2018 @10:23PM (#57294744) Homepage

    Their model usually works, but they overextended at this cloud thing.

    First they got the Amazon to shut down the unlimited offering. Basically what Plex enables with "cloud" is that serving your own content, on 3rd party cloud providers, including Amazon, Dropbox etc. However when people uploaded their entire libraries to Amazon "unlimited" layer, all of a sudden Amazon decided to no longer provide such a storage.

    Then Plex seem to have struggled just to keep the indexing / serving infrastructure for this service. These costs real CPU cycles, and they add up. Even if you pay, it would not be enough. So they are shutting down the "frontend".

    At least you can still serve your own content on your own hardware (or vps). However I don't think you can serve thru Dropbox / etc directly anymore.

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