Who's Watching What on TV? Who's To Say? (nytimes.com) 27
An anonymous reader shares a report: People now watch so many programs at so many different times in so many different ways -- with an antenna, on cable, in an app or from a website, as well as live, recorded or on demand -- that it is increasingly challenging for the industry to agree on the best way to measure viewership. In some cases, media executives and advertisers are even uncertain whether a competitor's show is a hit or something well short of that.
The scramble to sort out a suitable solution began nearly a decade ago, as Netflix rose to prominence. It has only intensified since. "It is more chaotic than it's ever been," said George Ivie, the chief executive of the Media Rating Council, a leading industry measurement watchdog. For decades, there was no dispute -- Nielsen's measurement was the only game in town.
But things started to go sideways after the emergence of streaming services like Netflix, Hulu and Amazon Prime Video. Nielsen had no ability -- at least at first -- to measure how many people clicked play on those apps. The streamers, of course, knew exactly how many people were watching on their own service but they either selectively disclosed some data or did not bother releasing it at all.
Over the past two years, as nearly all the major streaming services have introduced advertising, they have released more data. But the data they release makes apples-to-apples comparisons difficult. Netflix discloses what it calls "hours viewed" and "views" for its shows. Prime Video and Max prefer to describe how many million "viewers" watched a hit of their choosing. The disclosures can be helpful to compare one show with another on the same streaming service. Yet those figures, too, can lead to disagreements.
The scramble to sort out a suitable solution began nearly a decade ago, as Netflix rose to prominence. It has only intensified since. "It is more chaotic than it's ever been," said George Ivie, the chief executive of the Media Rating Council, a leading industry measurement watchdog. For decades, there was no dispute -- Nielsen's measurement was the only game in town.
But things started to go sideways after the emergence of streaming services like Netflix, Hulu and Amazon Prime Video. Nielsen had no ability -- at least at first -- to measure how many people clicked play on those apps. The streamers, of course, knew exactly how many people were watching on their own service but they either selectively disclosed some data or did not bother releasing it at all.
Over the past two years, as nearly all the major streaming services have introduced advertising, they have released more data. But the data they release makes apples-to-apples comparisons difficult. Netflix discloses what it calls "hours viewed" and "views" for its shows. Prime Video and Max prefer to describe how many million "viewers" watched a hit of their choosing. The disclosures can be helpful to compare one show with another on the same streaming service. Yet those figures, too, can lead to disagreements.
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Was part of the resolution of that some form of lawsuit protection for past mis-reporting leading to underpayment of residuals? It seems to me like they were probably lying, or perhaps deliberately not tracking this data.
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One of the big SAG-AFTRA and WGA wins was access/release of this data. They know how many minutes every show has been streamed,
(FULL DISCLOSURE: I could be wrong here. My experience is now almost a decade in the past)
Your faith is touching, my son, but misplaced. From the at scale projects I've been involved with, log slip and drops are a "thing". About the only thing I'd bet more than a cup of java on is that the packet counts on the routers may keep up - but only because I didn't have an eye in that area so I'm guessing. In other projects, I know that even those counters are not more than 85% trustworthy once you start hitting ma
"Who's Watching What on TV?" (Score:1, Offtopic)
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You own a TV? First mistake...
Re:"Who's Watching What on TV?" (Score:4, Funny)
...and there's "I don't even own a TV" guy. Thank you. I was expecting it to be first post.
The diary (Score:3)
Nelson used to have people keep a diary; back in the good old days when you just watched the TV and it did not watch you.
I don't understand how or why that survey method should not work now. Offer a few 1000 people in each of the major demographics your clients (advertisers, and media companies) care about $100 a month to write down what they watched for how long, on what and how.
Seems a lot easier than "boo hoo our spyware ^H^H^H^H^H telemetry isnt all encompassing enough"
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When electronic tracking came about, Neilson found out those diaries were not at all accurate.
These days, ad placement is measured in clicks that lead to buys, and advertisers want info that's fairly specific to justify ad pricing.
Fundamentally, this is about advertisers wanting the most bang for their buck and media providers wanting the most bucks even if they have to deceive to do it.
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Come on now, $100 doesn't even cover the cost of subscriptions people forgot to unsubscribe from.
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Nelson used to have people keep a diary; back in the good old days when you just watched the TV and it did not watch you.
I don't understand how or why that survey method should not work now. Offer a few 1000 people in each of the major demographics your clients (advertisers, and media companies) care about $100 a month to write down what they watched for how long, on what and how.
Seems a lot easier than "boo hoo our spyware ^H^H^H^H^H telemetry isnt all encompassing enough"
Neilson missed out on the big data slurp as it kicked off, and now they're irrelevant. This may not be the last dying gasp of a once giant, but it's certainly looking like death spasms aren't far off.
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OTOH you could make an argument that Nelson Dairy is somehow missing out on the analyzing TV consumption data, but that should really be left to their parent company as they're more a brand now than a standalone company worried about marketing.
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I'm surprised (Score:2)
it helps advertisers to keep things nebulous. (Score:2)
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Thanks for being a pioneer is helping to enshitify everything in our lives.
smart tvs (Score:2)
Smart TVs poll/capture screenshots at some interval, compress them and upload them to a bucket in the cloud where some clustering algorithms are applied to sort out what the user is seeing. Plus the TV's with user-facing cameras take snapshots of the user's faces and sends them up to another bucket in the cloud for processing by CNNs/deep learning to do facial sentiment analysis and correlate those to the timestamps on the clusters of things people watched. It's not that complicated.
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Not doubting you, but I just happened to be thinking about this very sort of thing as I was walking to work, and I just wondered if you could point to any particular brands or models (regions/countries?) of TV that does this. I have a Samsung that I've stuck behind PiHole on my network to block all it's incoming and outgoing 'telemetry', but I'd never considered it might be screen capturing too, even if I won't let it send on it's pretty pictures. :D
Wonder how many porn screencaps they get
Audio Watermarking (Score:1)
Nielsen uses audio watermarking, and a special microphone, to try determining what you are listening to, or at least they did a few years ago.
One of my friends was paid a stipend each month to wear a microphone clipped to his shirt, that tracked everything he watched.
I Can Say (Score:2)
I can say that I'm watching less streaming services and canceling any/all that introduce ads. I'm not paying for ads. I can get ads for free over the air.
I'm also canceling the price hikers.
I have no trouble finding low cost and free entertainment outside of streaming services. And all too often, it's higher quality than the dreck that the streaming services seem to think I'll accept.
I will say that I have enjoyed the Apple TV+ service that I got for Christmas. But, following regular use, the quality progra
What I'm watching (Score:1)
The Texan
Donna Reed
Wanted: Dead or Alive
Ironsides ( which is *really* good )
Elsbeth
High Potential
I also liked The Good Place and Ted Lasso.
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Oh, and "M-Squad" on Youtube. Lee Marvin. Some original plots I've never seen before. Some big movie starts (Like Charles Bronson, Leonard Nimoy, James Coburn) before they became big movie starts. But black and white and some prints are in poor shape.
Do a survey (Score:2)
Since "survey-answering" (likely) doesn't correlate with show-watching preference in any demographic.. just do a fucking survey of a few thousand people and ask them.