Netflix Introduces a New Kind of Subtitles For the Non-Hearing Impaired (arstechnica.com) 103
An anonymous reader quotes a report from Ars Technica: Multiple studies and investigations have found that about half of American households watch TV and movies with subtitles on, but only a relatively small portion of those include someone with a hearing disability. That's because of the trouble many people have understanding dialogue in modern viewing situations, and Netflix has now introduced a subtitles option to help.
The closed captioning we've all been using for years includes not only the words the people on-screen are saying, but additional information needed by the hard of hearing, including character names, music cues ("dramatic music intensifies") and sound effects ("loud explosion"). For those who just wanted to make sure they didn't miss a word here and there, the frequent descriptions of sound effects and music could be distracting. This new format omits those extras, just including the spoken words and nothing else -- even in the same language as the spoken dialogue. The feature will be available in new Netflix original programming, starting with the new season of You in multiple languages. Netflix says it's looking at bringing the option to older titles in the library (including those not produced by Netflix) in the future.
Traditional closed captions are still available, of course. Those are labeled "English CC" whereas this new option is simply labeled "English" (or whatever your preferred language is).
The closed captioning we've all been using for years includes not only the words the people on-screen are saying, but additional information needed by the hard of hearing, including character names, music cues ("dramatic music intensifies") and sound effects ("loud explosion"). For those who just wanted to make sure they didn't miss a word here and there, the frequent descriptions of sound effects and music could be distracting. This new format omits those extras, just including the spoken words and nothing else -- even in the same language as the spoken dialogue. The feature will be available in new Netflix original programming, starting with the new season of You in multiple languages. Netflix says it's looking at bringing the option to older titles in the library (including those not produced by Netflix) in the future.
Traditional closed captions are still available, of course. Those are labeled "English CC" whereas this new option is simply labeled "English" (or whatever your preferred language is).
Why? (Score:5, Interesting)
Re: Why the slashvert? (Score:4, Insightful)
Interestingly this isn't a problem with the animated stuff. You know...something that requires the actor to get into a proper recording studio to say their lines.
Re: (Score:2)
Interestingly this isn't a problem with the animated stuff. You know...something that requires the actor to get into a proper recording studio to say their lines.
Most dialog on movies is recorded on set then re-recorded in a sound booth and remixed. Low volume dialog and loud music over quiet dialog is a choice. A fairly annoying one.
Movies for home release should come with a compressed mix that adjusts for this. I have a decent theater set up and I don't mind playing movies at intended volume in that room. My living room has a less capable 5.1 set up that can still get room shakingly loud. But I usually don't want to watch things at the same volume. Both syste
Re: (Score:2)
Animation has the opposite problem as what is described in the article, but it is still a problem. Every animated character sounds like they are in a recording booth. Regardless of where the characters appear on the movie screen, their voice booms like they are talking 6 inches from your face. To an audiophile and cartoonist like me, it sounds totally awkward and it really gets on my nerves.
Sound mixing is an art, and nobody knows how to do it anymore.
BTW, "voice actors" are all but dead these days. Now
Re: (Score:3)
It's that last bit. The directors want it to sound a certain way under certain circumstances, and are unwilling to allow for the fact that most people won't be viewing their output under those circumstances and when dialog is deliberately unintelligible the only feeling that creates in the audience is frustration.
Re: Why? (Score:5, Interesting)
Yes they are short on competent people.
Sound editors. Directors. Writers.
Not just Hollywood either. I remember reading ten years ago about Gap or JCrew or somebody designing, manufacturing, distributing, and marketing a women's blazer that was anatomically impossible for a human to put on. A clothing company. Making not-clothes and wasting hundreds of thousands if not millions on incompetent design, incompetent or nonexistent product testing, and everything in between.
My car. It has a button instead of a key. It's not possible to switch from engine on to accessory mode without powering everything down first and causing the sound system to reboot (!). All of fifteen years ago you just turned the key half-way and voila.
Maybe the microplastics in the water is making everyone crazy and stupid. Except me. I'm the only sane man left....
Yeah that's fucking obnoxious (Score:1)
"Off" means fucking OFF. What's the use case for "I just parked and I want the radio to keep going"? Yeah, sure, there's one - I've parked at a curb and I'm waiting for my kid to come out of school. Otherwise, when the car is OFF, I want to a) get my phone out and text or look up directions or whatever, to figure out my next step, without distracting noise. Or b) I'm going to talk with the people in the car about the next step. Or even, c) I'm just going to get out and go where I'm going to go, but I don't
Re: (Score:3)
What's the use case for "I just parked and I want the radio to keep going"?
Parked at the beach on a cold windy day looking out to sea and chilling with music on is pretty relaxing. Finish off listening to a song when I've pulled into my driveway, taking a moment to enjoy the music. When your busy loading stuff to and from the vehicle. What's the use case for playing music you don't enjoy?
But when I'm parking
Just hit pause or turn it down.
Not to mention all the people who casually walk where I'm driving who assume I'm alert enough not to run them over.
You should always be alert enough if you are in control of a vehicle, prepared to brake, notice the pedestrian well in advance coming toward your vehicle, to time
Re: (Score:1)
"Off" means fucking OFF. What's the use case for "I just parked and I want the radio to keep going"? Yeah, sure, there's one - I've parked at a curb and I'm waiting for my kid to come out of school.
Your post is quite efficient, in that it posts a question and then immediately answers it, removing the need for anyone else to do the work.
Re: (Score:3)
That's still an issue. Either you can't go from on to accessory directly, or you can't go from on to off directly. The problem isn't the default assumption of what you want, the problem is replacing a three position key switch with a two position button.
It's the same thing that makes touch screen (only) operating systems so irritating. You can't replace a keyboard and mouse with a touch screen and get the same functionality.
But the designers get to pat themselves on the back at how cleverly they failed.
Re: (Score:2)
Soon it's going to be voice control.
"Computer, start car and drive me to work".
Re: (Score:3)
Yes, right after you watch these unskippable ads.
Re: (Score:2)
I'd much prefer "Computer, give me manual control, then delete yourself permanently."
Re: (Score:2)
Sorry, unable to comply [trekcore.com].
Re: (Score:2)
Kearney: Computer, hospital!
**The computer flies them to the Computer Hospital**
Kearney: Looks like I'll have to do this the old fashion way
**Removes a pair of driving gloves from the glove compartment**.
Kearney: Gloves, hospital!
**The gloves fly over and take control of the steering wheel while Kearney puts his arms behind his head and relaxes**
Re: Why? (Score:4, Funny)
This was discovered to be a stupid idea in the 1930's.
Since about Y2K, they stopped putting lead in petrol, and all the lead addicts in the auto industry have been unable to function mentally - hence numerous insane design decisions.
Re: (Score:3)
Maybe the microplastics in the water is making everyone crazy and stupid.
No. It is pure corruption. The people who should be doing things aren't because people who have control want other people to be doing those things for reasons other than what that thing requires. Like Hegseth. Trump wants him in doing SecDef stuff not because Hegseth is quality material but because Hegseth will do what Trump says. 100% pure and total corruption.
Re: (Score:2, Interesting)
Re: (Score:3)
I have excellent hearing and an excellent, real, expensive 5.1 system that is perfectly balanced (objectively with mics and self-testing of the audio equipment). I sit in the tuned sweet spot.
The problem with muddy and under-volumed dialog is absolutely real, and I experience it regularly on many "modern" films and shows. It was rarely an issue 15+ years ago, and slowly has gotten worse.
So no, it isn't my hearing or setup. Most of the time it is some strange decision by the producers of the content. Som
Re:Why? (Score:4, Interesting)
I'm willing to believe both the mixing and the average person's playback system have deteriorated since the 90s.
When you bought a full-sized CRT for your living room, it typically came as a cabinet on wheels, with full-size speakers integrated underneath or beside the screen.
Flat-screen TVs come with tiny garbage speakers installed. People who opt to upgrade the sound get sold a "sound bar" that also sucks. Oftentimes these sound bars advertise themselves as "surround sound" but will downmix a discrete center channel. And/or do some other processing to mess the audio up in an attempt to simulate surround.
The average person going into a store looking for a "widescreen, surround-sound" entertainment system will probably get sold much worse audio today than they would have a couple decades ago.
Re: (Score:3)
It's an easy thing to test, too. It's not like the movies from 10, 30, or 50 years ago can not be watched on the same system to compare audio levels.
Re: (Score:3)
It really started with the DVD and they took much advantage of the dynamic range. Not once while watching a VHS tape has anyone ever said the music hurt their ears and the dialogue was inaudible.
Re: (Score:2)
You need a decent surround sound system that reproduces the centre channel clearly and ideally at a higher volume than the rest, because that's where the speech is. You also need a room with suitable acoustics, or a fancy sound system that can adapt to yours.
It also helps to be on the younger side because your hearing just naturally deteriorates as you get older, no matter what you do to protect it.
Re: (Score:1)
A decent pair of wireless headphones works best for me. I can hear a pin drop and, of course, crystal clear conversations. Bass is not bad at all. I doubt this could be matched by even a calibrated mid-tier sound system.
Re: (Score:2)
I was thinking about going that route too. Maybe some Sonys because they have noise cancelling for travel too, but I can't decide been cans and in ear ones.
Re: (Score:1)
I have Bose bluetooth/wired over the ears. Cheaper ones, not the top of the line noise cancelling. I don't think earbuds come close to over the ears. But then I haven't tested many.
I like Bose because they're really comfortable even when I wear them for a long time.
Re: (Score:2)
I've heard that too, the Bose are very comfortable, as are the Sony's. It's just the portability question, when travelling the earbuds are obviously going to be smaller and lighter, but also easier to lose. Maybe instead of getting one pair for everything the solution is to just get one dedicated to home use but without the noise cancelling, and one set of travel headphones.
One thing I really miss are good on-ear cans. They are comfortable and don't get so hot in the summer, but they seem to have gone out o
Re: (Score:2)
Re: (Score:2)
It's the new TV sets, they all prioritize having small bezels so there's no room for any front-facing speakers and it sounds like shit. That's why people use those soundbar speakers, or better yet a home theater set up. I have a good sound system so i never need the captions on.
Re: (Score:2)
In some countries the sound is kept original instead of using wonky voiceovers and instead uses translated subtitles.
Been that way for at least 50 years in Sweden.
So TFA isn't even really news for some readers.
Re: (Score:2)
" Been that way for at least 50 years in Sweden."
Monty Python and the Holy Grail opening credits was 50 years ago.
Re: Why? (Score:5, Informative)
I have a good sound system, but I can easily tell the difference between a movie recorded and mixed in the 90s with super clear dialogue and a movie recorded and mixed yesterday, which will almost invariably have a "naturalistic" mix with muddled dialogue. They use the term naturalistic to basically represent how people talk in real life. The thing is, in real life you regularly find people asking others to repeat shit they didn't hear. So the entire goal is to undermine your ability to hear the dialogue.
Re: (Score:2)
It's the new TV sets, they all prioritize having small bezels so there's no room for any front-facing speakers and it sounds like shit. That's why people use those soundbar speakers, or better yet a home theater set up. I have a good sound system so i never need the captions on.
Yeah, I recently broke down and bought a good sound bar. It makes a HUGE difference, especially when it comes to dialogue. Plus a decent sound bar can actually do a good job with enhancing voices, muting really loud sounds if you choose, etc. (your TV may claim to do these things, but it sucks at it)
Re: (Score:2)
Re: Why? (Score:3)
It's complicated. But also it involves lots of people from different backgrounds. My wife understands English, but she needs subtitles.
Re: (Score:3)
It's not just that. Modern sound mixing maximizes the loudness. The dynamics are lost and despite the volume being loud, it's hard to follow. When I watch tv I prefer to have sound muted, also to shield fom sudden commercials that are even twice as loud. (it's as if they decrease the loudness just before the commercials so the commercials pop out more). So this new subtitle option is nice, perhaps in a few years I'll resubscribe to US Netflix, although for now I stopped buying US brands entirely.
Re: (Score:2)
Is Hollywood short on decent sound mixers?
I recall reading an article about this sometime ago and the core issue was because modern flat screens have the speaker diaphragm pointed at the floor instead of at the people watching.
Re: (Score:1)
Re: (Score:2)
The mix for theater. Big spaces, many channels for separating the sound. Everything too loud.
At home, on a typical TV, that sounds like mumbling actors being drowned out by background music interspersed with window-shattering sound effects.
They could remix it for home environments... but they don't want to encourage people to watch films at home on cheap systems. They want everyone to go to the theater and "experience it the way they it was meant to be enjoyed."
"New kind"? (Score:5, Informative)
The subtitles have traditionally shown only the spoken words.
The SDH kind was "new" at some point, but that was so long ago that there was no Netflix back then.
Just stop with this promotion of dumb.
Re: (Score:1)
Re: (Score:2)
They seem to be conflating closed captions with subtitles.
Fix the actual problem! (Score:5, Insightful)
Re: (Score:3)
Good on you for mentioning the audio quality problem, let me mention the other elephant in the room: the picture quality of most modern TV shows and movies is abysmal. Way too dark.
A picture is worth a thousand words.
What I'd like is automatic brightness normalization. The more details I can actually see in a scene, the less audio cues I need to piece together the action. Try to keep shadows to 20% of the picture area, automatically. I'm trying to watch a film, not a radio show.
Re: (Score:2)
What I'd like is automatic brightness normalization. The more details I can actually see in a scene, the less audio cues I need to piece together the action. Try to keep shadows to 20% of the picture area, automatically. I'm trying to watch a film, not a radio show.
That's one of my two most hated things about half the shows I've seen lately. If you're outside on a walk or whatever, you basically cannot see ANYTHING, because your phone's screen can only produce so much light, and when the total contrast range of the content falls between 0 and 20 IRE, good f**king luck.
The second pet peeve is shows that suddenly switch into another language with subtitles. I don't mind it if I'm watching on the couch, but that's really rare. Most of the time, I'm watching while doin
Re: Fix the actual problem! (Score:5, Funny)
Sorry ... If you're outside on a walk trying to watch TV?
Re: (Score:2)
Not surprising. Most of the characters in Outside are too dumb and/or bastards, the soundtrack a bad mix of noises, stage sets are often dirty and horrible, and who writes the shitty plot in the first place?
The resolution is the only decent thing, although that could depend on how sober the watcher is.
No wonder people prefer to watch just about anything else.
Re: (Score:2)
Sorry ... If you're outside on a walk trying to watch TV?
LOL. The irony of bitching about fixing the “actual” problem, is not lost.
Re: (Score:2)
let me mention the other elephant in the room: the picture quality of most modern TV shows and movies is abysmal.
What I really hate is when a character holds up a piece of paper with writing on it that the audience is supposed to read. Most times, it is illegible or it is presented for far too short a time for me to read. I suspect that a very large percentage of the population have the same issue.
The editors and audio engineers need to actually watch their output on a typical (NOT high-end) home TV screen setup to see how most people will see and hear their production.
Re: (Score:2)
Multichannel sound is great. There's a separate dialog channel in the center that could be adjusted independent of the others. Good mixing also can make sure that channel is not swa
Re: (Score:2)
>"The biggest problem is that sound on most TVs sucks. "
No. This is about the source material (and sometimes, but more rarely, the content delivery companies mucking around with transcoding).
Sound on all TVs has *ALWAYS* sucked, at least compared to actual home-theater setups. That is why who really care about audio (like me) have a "real" audio system, with 6+ quality speakers properly placed in the room and using a powerful, expensive Dolby amplifier and with the system properly calibrated by putting
Re: (Score:3)
Absolutely this. I mean how hard is it to mic the actors saying their lines and bump that up in the mix, or even just make it the center channel, and have a volume for *just the dialogue* -- I used to have a 5.1 setup with a center channel speaker, and had a setup where I had volume control for all 5 audio channels, half the time that worked great, but the other half they didn't bother putting the dialogue full-on in the center channel, so turning that volume up didn't help. I mean WTF?!? It's like they
Re: (Score:2)
It's like they don't *want* us to be able to hear the dialogue?!?
Maybe they don't want you to notice how inane it is? :-D
Re: (Score:2)
>"or even just make it the center channel"
>"the other half they didn't bother putting the dialogue full-on in the center channel"
The dialog shouldn't always be on the center channel. It usually is, when the picture is looking directly at the actor speaking. But it is perfectly fine for dialog to come out of any direction (speaker), or multiple directions at once, depending on the shot. That isn't the problem.
If you have a proper surround system, with powerful, discrete, properly-positioned speakers
Re: (Score:2)
In my case, I also live on a higher traffic street that has a decent amount of street noise (stop sign is in front of the house). Any time a louder truck or something drives past, chances are I can't hear the dialog unless it's turned up very loud. Even just normal cars accelerating from the stop sign cause problems at times. I have a surround sound setup, and I have the center channel at least 2x the volume as the other channels, to try to make dialog louder, but it's sometimes not enough. In places I've l
Re: (Score:2)
This may sound like an old person complaint but actors today absolutely fucking mumble their lines. Take any classic stage actor who also does movies. People like Christopher Lee, Ian McKellen and hell even William Shatner. Clear as day when they act.
Re: (Score:3, Interesting)
Yes and no. There are multiple conflating issues that lead to this.
First: Yes. Some production has bad quality speech. That's not a standards issue, it's a direction issue. Actors not articulating properly (and directors not calling them out on it), along with directors emphasising environment over speech is a big problem is some select productions (Chris Nolan, looking at you here).
But then: No. A large part of bad audio quality is consumers not setting up their gear correctly. Not enabling dynamic range c
Re: (Score:2)
If you have to read a manual to properly operate a TV, then the TV isn't made well. I don't think we should blame TV watchers for "not setting obscure settings properly." How many people who own a TV, would even know what "dynamic range" is? Most of us just want to turn it on and go, and I don't think that's an unreasonable expectation.
Re: (Score:2)
Who said "operate". The TV works just fine. This is a question of optimisation. Media is complex. There are many options and settings to adjust things. These are not obscure but based on what you're saying right now, it's clear you yourself can't state right now all the setup options for your TV either.
Okay I'll accept your premise: Precisely no TVs on the market are well made.
Now that we have that out of the way we can go back to my point: people need to read the manual. TVs are more complicated than they
Re: (Score:2)
The number of options available, depends on your target customer.
If your target customer is hobbyists, tech nerds, programmers, audiophiles or videophiles, then yes, you want to provide lots of options. If your target customer is ordinary families or elderly people that just want to watch TV, then it should just plug in an go. It shouldn't be necessary for them to read the manual or adjust "dynamic range" in order to watch TV.
There are plenty of well-made TVs. I personally have an Amazon Fire TV, a Roku TV
Re: Fix the actual problem! (Score:1)
Re: (Score:2)
For the customer that can't discern the difference between sound environments, yes indeed, a single generic middle-of-the-road default setting is good enough. The ones that care, can tweak settings to their heart's content.
Re: (Score:2)
I run my tv sound through a studio compressor. It’s so nice to hear dialogue and music be the same level.
Re: (Score:1)
The fact that this is an issue, shows that there is a fundamental problem with the audio quality. Given that Netflix produces their own content, they can start by having proper audio quality standards on those productions, and complaining to suppliers of content about the poor audio quality. It is time the producers started creating content fit for purpose, not hiding behind creative license to produce substandard audio.
For a company who helped coin the term “Netflix & Chill”, they sure do have an odd grasp on the importance of background music for fucking.
Re:Fix the actual problem! (Score:4, Insightful)
The problem stems from supposed "realism". It used to be that acting in movies and TV had roots in theater - where actors are used to projecting their stage voice. Also, I sort of have thought that they are using less ADR these days.
Anyway, you can see this at work even in later productions - watch Picard, for example. Patrick Stewart still brings his Voice - you do not need subtitles to understand what Picard is saying. Compare to the younger actors in the same production - yes, they talk more "realistically", but the voices sound like they are coming from your random home video recorded on a phone or something.
The other issue is technical. It used to be that all the voice acting was placed via the front-center channel. That's why I have set up my amplifier so that in my 5.1 setup the center speaker has +3dB more than the others - it brings out the actor's lines out much more clearly - in OLDER movies ("Older" in this case meaning anything before about 2005 or so).
With the newfangled Dolby Atmos, however, you get "spatial audio" instead of discrete channels, so you can apparently no longer get that nice and easy way to isolate the speaking parts. Yes, the characters voices are coming from the "correct" location in relation to the screen, but they are mixed in with all the background sound effects. I can no longer explicitly bring out the lines by fiddling with my mixer settings.
And I have a 5.1 setup. If all of this is shunted via a soundbar, or TV speakers, or even (shudder) an iPad or a phone, it gets much worse.
So, these days I'm watching spoken English movies with English subtitles, despite understanding the language.
Give me a technical means to say to my mixer "Increase ADR tracks by +6dB", and I do not need subtitles anymore.
Just in time for the centennial of talkies... (Score:2)
The Silent Movie is now being streamed to your home at 50 Mbits/sec in 4k...
Re: (Score:2)
"No."
If you're distracted by [Door closes]... (Score:2)
Maybe stick to Thomas the Tank Engine.
Subtitles aren't captions. Subtitles already exist. Most people watch with subtitles on, not captioning.
two at once (Score:2)
Re: (Score:2)
the ability to show two sets of subtitles at once,
There are many media players that can do this. e.g. SMPlayer. VLC introduced it in version 4.0 .
Just download your favourite show with subtitles included, or use automated tools to access the online.
Re: (Score:2)
I'd like more subtitle tracks (Score:2)
Like a track that is just jokes and ripping on the movie or TV series like MST3K.
Re: (Score:2)
My TV set has six CC 'channels'. Rarely do I see more than one used. On the other hand, my Chernobyl Blu-ray disc has English SDH, French, Latin Spanish, Castilian Spanish, Czech, Danish, Dutch, Finnish, Norwegian, and Swedish. (No Russian or Ukranian?) So the capability does exist.
Like a track that is just jokes
Das Leben Der Anderen DVD has a 'directors comments' track in English. Where they explain a lot of the cultural references, including jokes. Which most non-Germans or non-GDR people probably won't get.
Subtitle & Subtitle [SDH] on phyiscal media (Score:1)
Took a quick look at some of the physical media I have (DVD & BluRay).
Some movies do have 2 English subtitle options, "English" and "English [SDH]" (Subtitles for the deaf and hard of hearing).
Most don't though, and only have the [SDH] version.
Some examples that have both:
CoCo (BluRay) (from Pixar), The Fifth Element (BluRay), Kung Fu Panda 2 (BluRay), Megamind (BluRay), Moana (BluRay), Monsters, Inc (BluRay)
Men in Black (DVD) has both, DVD subtitles is just dialogue, but the Closed Captioning is the SD
Interesting ad tech (Score:2)
So you need a new subtitle format in order to remove text about non-speach on Netflix.
Really interesting technology for advertisement. You introduce a fake technology just to write and talk about something.
Kudos.
Don't take my "Wet squelching" or "Sucks teeth" (Score:1)
Idea??? (Score:2)
thank you (Score:3)
Re: (Score:2)
sound engineers need to re-evaluate their jobs (Score:2)
That Would Be The Same Half Who Voted Trump (Score:1)
It's called being stupid. I even watch foreign movies that aren't English without subtitles. Most of my life was spent in Alabama or Texas and I have heard every dialect there is. Even if I can only understand 50% of whats spoken I can figure the rest out in my head.
Good subtitles are golden (Score:2)
I've been hearing impaired since my 30s, but wish I had started using subtitles much sooner ... good ones enhance things so much.
I especially love those that tell me, for example, what piece a piano player is playing ... or what music is playing in the background in the scene. There's such a great opportunity to enhance the experience with subtitles, even those with no hearing loss.
Subtitles should match the viewing experience (Score:2)
It's a sound problem. (Score:2)
not needed (Score:2)
"Netflix says it's looking at bringing the option to older titles ... "
Why? If you've watched films from the 60s or earlier (before sound engineering in films started turning to shit) the voice lines are perfectly clear.
nope (Score:2)
I'm not hard of hearing. I like the CC captioning, including names of characters, and even names of songs and who the band is. I also like description of sounds -- which are often impossible to hear say if my dishwasher is running in the other room "wind whistling through trees" for example. What I don't like is CC that is incorrect, and especially incorrect when translating a foreign language.
Re: nope (Score:2)
Even worse is YouTube. It's quite insulting that their AI speech to text ticks the ADA box for videotaped lectures.
Sure. (Score:2)
Hacking Your Brain with Subs (Score:2)
I've read a lot of tips on watching TV and movies in foreign languages while following among with English subtitles to be a good way to improve polyglotism. My experience has been a less successful and have come to suspect it's just an excuse to show movies in class.
I've also found that doing this with Netflix at home can be a good way to annoy friends who don't want to read a film.
What I have found to be a good
Re: Hacking Your Brain with Subs (Score:1)
I really like watching with both audio and subtitles in the language I'm learning. It's a great stepping stone for when you already have decent reading comprehension, but natural speech is still often too fast and "blurred" to reliably decode the words.
CC not working? (Score:2)