"We are seeing, across the gamut, products that impact our privacy, products that create cybersecurity risks, that have overarchingly long-term environmental impacts, disposable products, and flat-out just things that maybe should not exist."
That's the CEO of the how-to repair site iFixit, introducing their third annual "
Worst in Show" ceremony for the products displayed at this year's CES. But the show's slogan promises it's also "calling out the most troubling trends in tech." For example, the EFF's executive director started with two warnings. First, "If it's communicating with your phone, it's generally communicating to the cloud too." But more importantly, if a product
is gathering data about you and communicating with the cloud, "you have to ask yourself: is this company selling something to me, or are they selling me to other people? And this year, as in many past years at CES, it's almost impossible to tell from the products and the advertising copy around them! They're just not telling you what their actual business model is, and because of that — you don't
know what's going on with your privacy."
After warning about the
specific privacy implications of a urine-analyzing add-on for smart toilets, they noted there was a close runner-up for the worst privacy: the increasing number of scam products that "are basically based on the digital version of phrenology, like trying to predict your emotions based upon reading your face or other things like that. There's a whole other category of things that claim to do things that they cannot remotely do."
To judge the worst in show by environmental impact, Consumer Reports sent the Associate Director for their Product Sustainability, Research and Testing team, who chose the 55-inch portable "Displace TV" for being powered only by four lithium-ion batteries (rather than, say, a traditional power cord).
And the "worst in show" award for repairability went to the Ember Mug 2+ — a $200 travel mug "with electronics and a battery inside...designed to keep your coffee hot." Kyle Wiens, iFixit's CEO, first noted it was a product which "does not need to exist" in a world which already has equally effective double-insulated, vaccuum-insulated mugs and Thermoses. But even worse: it's battery powered, and (at least in earlier versions) that battery can't be easily removed! (If you email the company asking for support on replacing the battery, Wiens claims that "they will give you a coupon on a
new, disposable coffee mug. So this is the kind of product that should not exist, doesn't
need to exist, and is doing active harm to the world.
"The interesting thing is people care so much about their $200 coffee mug, the new feature is 'Find My iPhone' support. So not only is it harming the environment, it's also spying on where you're located!"
The founder of SecuRepairs.org first warned about "the vast ecosystem of smart, connected products that are running really low-quality, vulnerable software that make our persons and our homes and businesses easy targets for hackers." But for the worst in show for cybersecurity award, they then chose Roku's
new Smart TV, partly because smart TVs in general "are a problematic category when it comes to cybersecurity, because they're basically surveillance devices, and they're not created with security in mind." And partly because to this day it's hard to tell if Roku has fixed or even acknowledged its past vulnerabilities — and hasn't implemented a prominent bug bounty program. "They're not alone in this. This is a problem that affects electronics makers of all different shapes and sizes at CES, and it's something that as a society, we just need to start paying a lot more attention to."
And US Pirg's "Right to Repair" campaign director gave the "Who Asked For This" award to Neutrogena's "SkinStacks" 3D printer for edible skin-nutrient gummies — which are personalized after phone-based face scans. ("Why just sell vitamins when you could also add in proprietary refills and biometic data harvesting.")